Business Manager

Hartwell PLC; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading automotive dealership in the United Kingdom is seeking an experienced Automotive Showroom Manager to oversee showroom operations and enhance customer satisfaction. The successful candidate will have a proven track record in sales management and excellent leadership skills. If you're passionate about automobiles and eager to make an impact, we encourage you to apply.

Qualifications

• Proven experience in automotive sales or showroom management.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Knowledge of automotive industry trends and products.
• Proficiency in sales software and CRM systems.
• Attention to detail and organizational abilities.
• Ability to work flexible hours, including weekends.

Responsibilities

• Oversee day-to-day showroom operations and maintain a welcoming environment.
• Support sales targets and improve customer satisfaction.
• Lead and coach sales team to maximize potential.
• Manage inventory and ensure proper vehicle display.

Skills

Leadership

Communication

Customer service

Sales management

Tools

Sales software

CRM systems

Job description

Hartwell Oxford BYD/Used Car and Van Centre

Hartwell is a leading automotive dealership known for its commitment to providing high-quality vehicles and exceptional customer service.

We are currently seeking a motivated and experienced Showroom/Business Manager or and individual looking to make the nest move in their career to help lead our showroom operations and enhance the overall customer experience.

Job Description:

As the Automotive Showroom Manager, you will play a pivotal role in ensuring the success of our showroom by overseeing day-to-day operations, and maintaining a welcoming and organized environment for our customers. You will be responsible for supporting sales targets, improving customer satisfaction, and upholding our brand image.

Key Responsibilities:

1. Sales Team Leadership:
   • Provide coaching and support to motivate and maximize the team's potential.
   • Monitor sales activities, track performance, and provide regular feedback.
2. Customer Experience:
   • Ensure a welcoming and professional atmosphere in the showroom.
   • Address customer inquiries and concerns promptly and effectively.
   • Foster positive customer relationships to enhance repeat business and referrals.
   • Implement strategies to enhance the overall customer experience.
3. Inventory Management:
   • Maintain an up-to-date inventory of available vehicles.
   • Collaborate with the management team to ensure proper vehicle display and pricing.
   • Oversee vehicle merchandising and presentation in the showroom.
4. Compliance and Administration:
   • Ensure compliance with all automotive industry regulations and dealership policies.
   • Manage administrative tasks related to sales, including contracts, financing, and warranties.

Requirements;

• Proven experience in automotive sales or showroom management.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Knowledge of automotive industry trends and products.
• Proficiency in sales software and CRM systems.
• Attention to detail and organizational abilities.
• Ability to work flexible hours, including weekends.

If you are a dynamic leader with a passion for automobiles and a proven track record in sales management, we invite you to apply for the position of Automotive Showroom Manager at Hartwell.