Business Manager

Brooks Macdonald; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading wealth management firm in the UK seeks a detail-oriented Business Manager to support the COO and Senior Leadership Team. This role will manage operational execution, risk, and budgets while ensuring compliance with regulations like FCA. Ideal candidates will have strong knowledge of Financial Services and proven project management skills. The position is full-time and based in the London Area, allowing a hybrid work model with three days in-office. Join us to make a difference in a dynamic environment.

Qualifications

• Strong understanding of Financial Services, operational and regulatory risk.
• Familiarity with FCA regulations, including Operational Resilience, Consumer Duty, and SMCR.
• Experience in project management and business operations.

Responsibilities

• Support the COO and SLT in tracking and delivering key operational initiatives.
• Assist in planning and tracking budgets and resource allocation.
• Oversee the Training & Competency framework for SMCR-covered staff.
• Track and report on COO-related risks and regulatory changes.
• Collaborate on implementing regulatory and operational change initiatives.

Skills

Financial Services knowledge

Project management

Regulatory compliance

Analytical skills

Communication skills

Job description

Join to apply for the Business Manager role at Brooks Macdonald

Brooks Macdonald Group plc is one of the UK's leading wealth management firms, recognised for investment performance and client service. We offer leading multi‑asset investment services to intermediaries, and high‑quality financial planning advice to private clients, benefitting from a strong local presence across the UK.

We see an opportunity to lead the way within our sector in relation to sustainability and responsible investing. We have set a target for our direct footprint to be Net Zero by 2030 and continue to enhance our approach to responsible investment, which includes offering a dedicated service for clients with values‑based objectives.

We offer fulfilling careers in an inclusive culture that values diversity, ambition and rewards high performance. Our guiding principles underpin our culture and are at the heart of everything we do:

• we do the right thing
• we are connected
• we make a difference

We welcome talented people from all backgrounds who live our guiding principles and are focused on ensuring good outcomes for our clients. We’re committed to promoting equal employment opportunities and positively encourage applications regardless of race, religion or belief, sexuality, age, disability, gender, gender identity, marital status or pregnancy and maternity.

Collaboration and knowledge‑sharing is important to us as a firm, and we value different ways of working. Employees are required to be in the office three days a week, with flexibility to work from home on the other two days.

Role Overview

We are seeking a proactive and detail‑oriented Business Manager to support the Chief Operating Officer (COO) and Senior Leadership Team (SLT) in the firm‑wide management of operational execution and operational risk.

This role is critical in coordinating strategic initiatives, managing budgets and resources, and supporting governance and control frameworks.

Key Responsibilities

• Strategic Coordination & Tracking:
• Support the COO and SLT in tracking and delivering key operational initiatives and deliverables.
• Coordinate and produce management information reporting for the COO office.
• Assist in the production of committee materials and cohesive COO communications.
• Budget & Resource Management:
• Assist in planning and tracking budgets and resource allocation across operational teams.
• Provide insights and reporting to support SLT decision‑making.
• Governance & Control:
• Oversee the Training & Competency framework for SMCR‑covered staff.
• Support governance processes and ensure compliance with regulatory standards.
• Risk & Regulatory Oversight:
• Track and report on COO‑related risks and regulatory changes.
• Lead or support cross‑functional process reviews to assess and improve operational processes.
• Maintain a strong understanding of FCA regulations, including Operational Resilience, Consumer Duty, and the Senior Managers and Certification Regime (SMCR), T+1 Settlement and others that impact our operating model.
• Project & Change Management:
• Contribute to the implementation of regulatory and operational change initiatives.
• Collaborate with SLT and key stakeholders to ensure effective execution of projects in a fast‑paced environment.

Qualifications & Experience

• Strong understanding of Financial Services, operational and regulatory risk.
• Familiarity with FCA regulations, including Operational Resilience, Consumer Duty, and SMCR.
• Proven experience in project management and business operations.
• Excellent communication, organisational, and analytical skills.
• Ability to work effectively in a dynamic, fast‑paced environment.

Seniority level

• Director

Employment type

• Full‑time

Job function

• Finance

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