Business Manager

Public Health Wales; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

A national public health agency in the UK is seeking an individual to provide strategic and operational support to the Primary Care Division. The role involves leading risk management activities, monitoring service delivery, and supporting HR processes. The ideal candidate will contribute to improving health and well-being in the community, ensuring compliance with established policies and promoting inclusive workplace values.

Responsibilities

• Provide strategic and operational support to the Primary Care Division.
• Define and shape the delivery of business services for the division.
• Monitor and report progress against identified outputs and milestones.
• Lead risk management activities in the division and across the directorate.
• Support management and provide information to assist HR and recruitment processes.

Job description

Responsibilities

• Provide strategic and operational support to the Primary Care Division, working with the Senior Leadership Team to achieve objectives within available resources.
• Define and shape the delivery of business services, ensuring a standardised corporate approach to processes that support the division’s strategic direction.
• Monitor and report progress against the division’s identified outputs, milestone deliverables and programme milestones.
• Lead risk management within the division and contribute to risk management activities across the Health and Wellbeing Directorate.
• Ensure that all divisional business activities, processes and documentation conform to NHS Wales and Public Health Wales processes, guidelines and policies.
• Provide management support to the Director of Primary Care, Senior Leadership Team, Consultants, Practitioners and Project staff in achieving strategic and operational objectives.
• Lead the management, coordination and facilitation of events and activities across the division.
• Develop and maintain standardised 'good practice' business systems and processes throughout the division.
• Monitor and report on key elements of divisional business, and ensure routine reporting as required.
• Ensure divisional staff are compliant with My Contributions, have development plans in place and that statutory and mandatory training is 100% compliant.
• Provide the Senior Leadership team with necessary business and management information to support HR and recruitment processes and policies.
• Manage the division’s business support staff on behalf of the Director.
• Serve as the link to the Head of Operations / General Manager, Health and Wellbeing for issues including Risk Management, Information Governance and other aspects of governance.

About Public Health Wales

We are Public Health Wales – the national public health agency in Wales. Our purpose is 'Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well‑being, and reduce inequalities for everyone in Wales, now and for future generations.

Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales.

In a world facing complex health challenges, our work has never been so important.

We are guided by our values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and support flexible working arrangements, including part‑time roles and job sharing.