Business Intelligence Specialist

Nationwide; Swindon; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Private medical insurance

Pension scheme

Annual bonus

Training & development

Life assurance

Wellbeing support

Volunteer days

Job summary

Nationwide is looking for a data-driven analyst to join the People and Culture team in Swindon. You will analyse workforce data, test hypotheses, and deliver actionable insights to shape people decisions using Power BI, Copilot and AI-enabled tools.

You will partner with stakeholders, translate findings into clear recommendations, and create compelling visual stories that support decision making. Hybrid work arrangements support collaboration across our UK estate.

Qualifications

• Strong experience analysing complex datasets to identify trends, patterns, risks and opportunities.
• Experience developing hypotheses, conducting investigations and validating findings through quantitative and qualitative evidence.
• Strong data storytelling and visualisation skills.
• Experience using Power BI, Microsoft Copilot and Microsoft 365 tools to generate insights and communicate findings.
• Excellent stakeholder engagement and influencing skills.
• Experience translating data into clear business recommendations that support decision making.
• Advanced Excel and data analysis capability.
• Strong critical-thinking, problem-solving and root-cause analysis skills.
• Excellent written, verbal and presentation skills.
• Curiosity, commercial awareness and a passion for evidence-based decision making.

Responsibilities

• Take a data-led and insight-driven approach to understanding workforce trends, organisational challenges and emerging people risks.
• Analyse people data to identify trends, patterns, correlations and emerging organisational issues while developing hypotheses from business questions.
• Lead deep-dive analytical reviews exploring risk profiles, behavioural trends and cultural indicators.
• Integrate datasets to produce visualisations, dashboards and insight packs using Power BI and Copilot.

Skills

Data analysis

Data storytelling

Power BI

Excel

Stakeholder engagement

Hypothesis testing

Tools

Power BI

Microsoft Copilot

Microsoft 365

Job description

This is an exciting opportunity to work in the People and Culture team within our People Function. We design and deliver compelling colleague propositions that help make Nationwide a great place to work. Together, our efforts will drive a high-performing culture, ensure people want to stay with us, and strengthen a strong and exciting employer brand to attract new talent.

You will analyse people data to uncover trends, patterns and risks, turning complex information into actionable insights that shape decisions. Using Power BI, Microsoft Copilot and AI-enabled tools, you'll test hypotheses, validate findings and create compelling data-driven stories

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here .

Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here .

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

Uncompromisingly Customer, whatever our role

The extras you'll get

There are all sorts of employee benefits available at Nationwide, including:

• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What you’ll be doing

You will take a data-led and insight-driven approach to understanding workforce trends, organisational challenges and emerging people risks.

You will analyse people data to identify trends, patterns, correlations and emerging organisational issues while developing hypotheses from business questions and conduct analysis to test and validate findings.

Partnering with stakeholders to frame problems, challenge assumptions and identify root causes will be a key responsibility as will leading deep-dive analytical reviews exploring risk profiles, behavioural trends, organisational hotspots, outcomes, effectiveness of interventions and wider cultural indicators.

You will integrate multiple datasets to create richer insights and evidence-based recommendations while producing compelling visualisations, dashboards and insight packs using Power BI, Microsoft Copilot and other analytical tools.

About you

As a minimum, you will have/be:

• Strong experience analysing complex datasets to identify trends, patterns, risks and opportunities.
• Experience developing hypotheses, conducting investigations and validating findings through quantitative and qualitative evidence.
• Strong data storytelling and visualisation skills.
• Experience using Power BI, Microsoft Copilot and Microsoft 365 tools to generate insights and communicate findings.
• Excellent stakeholder engagement and influencing skills.
• Experience translating data into clear business recommendations that support decision making.
• Advanced Excel and data analysis capability.
• Strong critical-thinking, problem-solving and root-cause analysis skills.
• Excellent written, verbal and presentation skills.
• Curiosity, commercial awareness and a passion for evidence-based decision making.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

If you want to find out more about using AI in our recruitment process, please read more here.

The hiring manager for this role is Graham O'Sullivan, and the main recruitment contact is Bhavit Panchmatia.

Job Info

• Job Identification 4111
• Apply Before 10/12/2026, 10:55 PM
• Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB