Business Intelligence Officer

NHS; West Midlands; On-site; GBP 35,000 - 45,000; Full time

Job summary

A local healthcare provider is seeking an Information Technology and Business Intelligence Officer to support data analytics and IT management within a Primary Care Network. The ideal candidate will have a degree or equivalent experience in Primary Care and strong analytical and communication skills. This role involves strategic oversight across multiple practices and the development of efficient IT systems to enhance service delivery.

Qualifications

• Degree level education or equivalent experience within Primary Care.
• Experience working autonomously in Primary Care.
• Ability to manage workload and set clear priorities across stakeholders.

Responsibilities

• Produce high level strategic and performance analysis for monitoring requirements.
• Monitor and provide updates to the Clinical Director and PCN board members.
• Support the use of Ardens templates for clinical information recording.

Skills

Analytical skills

Communication

Organizational skills

Teamwork

Flexibility

Education

Degree level education or equivalent experience

Tools

EMIS

Advanced Excel

Job description

Job Summary

As the Information Technology and Business Intelligence Officer, you will be responsible for the provision of information and analytics to support business needs. The role requires analytical skills and the ability to provide support on business intelligence and information management. You will use your knowledge to support our management team with data transformation, data quality, data analysis, data presentation and technical implementation, and you will be responsible for planning and communicating actions with the practices. The Information Technology and Business Intelligence Officer is employed by Leek and Biddulph Primary Care Network to support the PCN Board, Management team, the member practices working across the PCN population and multi-disciplinary Practice teams. The role will include supporting the Practices IT systems and the development of new and innovative uses for technology to support the PCN.

Job Responsibilities

• Produce high level strategic and performance analysis to meet national and local monitoring requirements in line with relevant NHS guidance.
• Monitor and review across the PCN and provide timely updates to the Clinical Director and PCN board members.
• Understand the PCN DES and ensure practice data supports these requirements; ensure the PCN meets thresholds for achievement and payment.
• Understand Investment and Impact Fund (IIF) requirements and ensure data recording and BI data supply meet targets.
• Benchmark IIF targets across the five practices; work with the Practice Manager and ARRS teams to address priority areas.
• Access and regularly review performance reporting software; provide reports to the Board of Directors and Practice Managers to agree key work priorities.
• Support the use of Ardens templates to ensure efficient recording of clinical information and supply training as required.
• Develop EMIS in practice and identify development opportunities; provide training support, documentation and in-house training as required.
• Manage the single PCN Hub Clinical Service for the PCN ARRS team.
• Carry out monthly demographic updates to the PCN Clinical Hub to ensure patient demographics are accurate.
• Identify IT and BI opportunities within the wider NHS community to keep the PCN at the forefront of developments that support strategic planning and progressive practice.

Person Specification

Essential Qualifications

• Educated to degree level, or equivalent experience within Primary Care.
• Experience of working within Primary Care and in a role with autonomy.
• Experience in managing employees and prioritising own workload; ability to identify clear priorities across multiple stakeholders.
• Proficiency in Clinical Information and IT systems; advanced Excel skills for analysis and costing as required.
• Excellent written and verbal communication, organisational and team-working skills.
• Ability to work independently, with initiative, under pressure and with flexibility to change.

Desirable Qualifications

• Recognised management qualification.
• Experience of working within a Primary Care Network and developing primary care provision at scale.
• Experience of HR services and project management.
• Knowledge of Primary Care Networks, ARRS, and Network Contract DES specifications; ability to use EMIS.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A disclosure check will be required.

Employer Details

Employer: Leek and Biddulph PCN

Address: Biddulph Primary Care Centre, Wharf Road, Biddulph, Stoke-on-Trent, ST8 6AG