Business Intelligence Officer

Gloucestershire County Council; Gloucester; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Flexible and agile working

25.5 days' annual leave, rising to 30.

Local Government Pension Scheme

Career development and qualificationOp

Employee Assistance Programme

Cycle to Work

Employee discounts

Job summary

Gloucestershire County Council is seeking a Business Intelligence Officer within the Integrated Transport Unit to turn complex data into clear insights for public transport, school transport, concessionary fares and procurement. You will build dashboards, monitor KPIs and produce reports and visualisations to support operational and strategic decisions.

Hybrid working is available, with emphasis on clear communication to senior managers and elected members, and ensuring GDPR-compliant data

Qualifications

• Experience in data analytics, business intelligence, performance or reporting.
• Ability to collect, validate and interpret datasets.
• Experience creating dashboards and automated reports using Power BI, Tableau or Excel.
• Knowledge of GIS, databases or statistical methods would be valuable.
• Explain complex information clearly to technical and non-technical audiences.
• Work independently and manage competing deadlines.
• Understand data-management best practices and GDPR requirements.
• Hold a relevant qualification or have equivalent relevant experience.

Responsibilities

• Build and improve dashboards and reports to support operational and strategic decisions.
• Monitor key performance indicators and produce visualisations for stakeholders.
• Translate complex findings for senior managers and elected members.
• Provide analytical input to service reviews, procurement and continuous improvement.
• Help establish consistent processes for collecting, validating, managing and archiving data.

Skills

Data analytics

Communication skills

Stakeholder engagement

Education

Relevant qualification or equivalent experience

Tools

Power BI

Tableau

Excel

GIS

Databases

Job description

Are you passionate about turning complex data into clear insights that improve public services? Join Gloucestershire County Council's Integrated Transport Unit, supporting services including public transport, school transport, concessionary fares and procurement. As our Business Intelligence Officer, you'll be the main point of contact for the Unit's data and reporting requirements. You'll work with council teams and external partners to ensure information is accurate, accessible and used effectively. You'll build and improve dashboards, monitor key performance indicators, and produce reports and visualisations that support operational and strategic decisions. You'll translate complex findings for audiences including senior managers and elected members, while contributing analytical insight to service reviews, procurement and continuous improvement. You'll also help establish consistent processes for collecting, validating, managing and archiving data.

You’ll have experience in data analytics, business intelligence, performance or reporting, with the ability to collect, validate and interpret datasets. You’ll be confident creating dashboards and automated reports using tools such as Power BI, Tableau or Excel. Knowledge of GIS, databases or statistical methods would also be valuable., You can explain complex information clearly to technical and non-technical audiences, work independently and manage competing deadlines. You’ll understand good data-management practice and relevant data-protection requirements, including GDPR. You’ll hold a relevant qualification or have equivalent relevant experience, together with evidence of continuing professional development., We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

We want Gloucestershire County Council to be an employer of choice, providing an inclusive and supportive environment where you can bring your whole self to work and realise your potential. Our values are Accountability, Integrity, Empowerment, Respect and Excellence.

• Flexible and agile working opportunities
• 25.5 days' annual leave, rising to 30.5 days after five years' continuous service
• The option to purchase additional annual leave
• Local Government Pension Scheme membership
• Career development and qualification opportunities
• Employee Assistance Programme and Occupational Health support
• Employee discounts, Cycle to Work and Green Car schemes, subject to eligibility
• Access to employee networks