Business Intelligence Analyst, Payments Acceptance & Experience

Amazon UK Services Ltd.; London; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading company is seeking a Business Intelligence Analyst for its Payments Acceptance & Experience Team in London. This role involves analyzing customer payment preferences and collaborating across regions to enhance the payment experience. The analyst will generate insights, develop dashboards, and utilize advanced analytical tools to drive business decisions.

Qualifications

• Proficiency in SQL, Python, and advanced Excel.
• Ability to develop predictive models for business growth.
• Experience with analytical techniques for identifying trends.

Responsibilities

• Perform ad-hoc analyses to improve payment experience.
• Develop dashboards for self-service access.
• Create models to forecast adoption or profitability.

Skills

SQL

Python

Excel

Data Visualization

Education

Bachelor's degree or equivalent

Job description

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Business Intelligence Analyst, Payments Acceptance & Experience, London

Client: Amazon UK Services Ltd.

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 150ee039353f

Job Views: 3

Posted: 25.06.2025

Expiry Date: 09.08.2025

Job Description:

The Amazon Payments Acceptance & Experience Team is responsible for how Amazon’s customers pay on Amazon’s sites and through Amazon’s services around the globe. You will work with the biggest players in the payments industry to deliver best-in-class customer payment experiences while driving change in the industry.

As a Business Intelligence Analyst, you'll support the team by identifying opportunities to improve the payment experience in the EU. You will analyze payments data, customer preferences, and payments partners data to inform decisions. You will also build reports and mechanisms that help scale the team at the regional level through self-service tools. Additionally, you'll collaborate with other analytics teams to define models that refine business decisions.

The role can be based in various locations across Europe, including London, Paris, Madrid, Milan, and Munich.

Key Job Responsibilities

• Gather data and perform ad-hoc analyses to generate actionable insights and improve the customer payment experience in Europe.
• Use data mining, segmentation, and other analytical techniques to identify trends and create measurement dashboards from internal and external data.
• Work proactively with the business team to conduct deep dives and drive resolutions.
• Develop tools and dashboards for self-service access by the team.
• Create models to forecast adoption, growth, or profitability of projects.
• Suggest test methodologies to validate hypotheses before making investment decisions.
• Utilize advanced SQL, Python, Excel (Power Queries), and knowledge of hypothesis testing and data visualization tools.

Basic Qualifications

• Proficiency in SQL, Python, advanced Excel, and data visualization tools.
• Ability to develop models forecasting adoption, growth, or profitability.
• Experience with data mining, segmentation, and analytical techniques to identify trends and create dashboards.
• Ability to collaborate proactively with business teams for deep dives and resolutions.

Preferred Qualifications

• Bachelor's degree or equivalent.