Business Growth Manager

Tiger Resourcing Group; City Of London; On-site; GBP 45,000 - 70,000; Full time

Job summary

A leading company seeks a Senior Client Engagement Manager to drive business growth from their London office. This pivotal role involves managing client relationships, overseeing project delivery, and implementing new strategies alongside a dynamic team. Ideal candidates will possess strong communication skills and a proven track record in technology services or management consulting.

Qualifications

• Minimum of 3 years’ experience in client account management.
• Experience in technology services, digital agency, or management consulting.
• Strong interpersonal skills.

Responsibilities

• Build and maintain strong relationships with stakeholders.
• Oversee project delivery and manage proposals.
• Develop business strategies for long-term growth.

Skills

Client account management

Excellent communication

Relationship-building

Problem-solving

Education

Bachelor’s degree in a relevant field

Tools

Salesforce CRM

Job description

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This pivotal role will support the growth andexpansion of the UK business. Working alongside two ex-management consultingpartners who launched the UK office in January 2024, you will be part of adynamic, high-impact, and agile team. This role offers a blend of senior clientengagement, project delivery oversight, and hands-on administrative dutieswithin a lean, fast-paced environment. You will focus on buildingrelationships, driving new business, and supporting the delivery of projectsmanaged by teams based in Serbia, Montenegro, and Romania.

Key Responsibilities:

• Client Relationship Management:
  
• Build and maintain strong relationships with key stakeholders, including clients, partners, and industry influencers.
  
• Lead proactive client engagement, solution design, and innovation workshops.
  
• Oversee project delivery on key accounts in collaboration with delivery teams.
  
• Sales and Account Planning:
  
• Develop and implement business development strategies for long-term growth.
  
• Collaborate with senior management to define and achieve business development goals.
  
• Create and execute account plans for focused clients.
  
• Manage Salesforce CRM, track opportunities, and maintain account information.
  
• Proposal Development:
  
• Develop bespoke proposals with presales, delivery, and other teams.
  
• Manage the proposal and presales process, including pipeline management.
  
• Pitch value proposition to prospective clients.
  
• Stay informed about the company’s products and services, understanding their positioning in the market.
  
• Effectively communicate value propositions to clients.
  
• Work closely with digital delivery teams to understand the digital services portfolio, strengths, differentiation, and case studies.
  

Experience and Qualifications:

• Minimum of 3 years’ experience in:
  
• Client account management
  
• Technology services, digital agency, or management consulting delivery
  
• Bachelor’s degree in a relevant field.
  
• Excellent communication, relationship-building, and interpersonal skills.
  

Key Attributes:

• Results-oriented with a strong drive to meet targets.
  
• Enthusiastic about nurturing professional relationships.
  
• Adaptable to changing market conditions and evolving business needs.
  
• Creative thinker with a problem-solving mindset