business general manager

Junction Pickle; York; On-site; CAD 80,000 - 110,000; Full time

Job summary

A premier pickleball facility located in York, ON, is seeking a General Manager to oversee operations and enhance customer experience. The ideal candidate will have a passion for pickleball, exceptional organizational skills, and will manage all aspects of the facility's functions, including sales, marketing, and staff management. Competitive salary with performance bonuses offered.

Benefits

Free pickleball access

Qualifications

• Strong passion for pickleball.
• Excellent organizational skills.
• Experience in managing facilities.

Responsibilities

• Manage and oversee all critical functions of the facility.
• Drive membership growth and brand visibility.
• Ensure customer satisfaction and service delivery.

Job description

Title posted on indeed.com - General Manager

Posted onJuly 28, 2025 by Employer details Junction Pickle

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business general manager

Title posted on indeed.com - General Manager

Posted onJuly 28, 2025 by Employer details Junction Pickle

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Job details

This is an opportunity to manage and own a new pickleball facility in Toronto's West End. You must have a strong passion for pickleball and excellent organizational skills.The General Manager is responsible for the day-to-day leadership and performance of the Pickleball Facility, overseeing all critical business functions except accounting and legal (both outsourced). This role is key to ensuring the facility operates smoothly, delivers a premium playing experience, and becomes one of the most desirable pickleball destinations in Toronto. The club will have dedicated cleaners and a tech support person to assist with systems and maintenance.Core Responsibilities* Sales & Marketing: Drive membership growth, court bookings, and brand visibility through digital and grassroots strategies. Manage all social media accounts and marketing communications.* Operations & Facility Management: Manage courts, lighting, access systems, cleanliness, and safety; coordinate vendors, repairs, and maintenance. Oversee opening and closing procedures and ensure someone is responsible for the club during all operating hours.* Customer Experience & Bookings: Oversee booking systems, customer communication, and service delivery.* Inventory & Retail Oversight: Manage inventory, merchandise, and supplies.* Staff & Instruction: Hire, schedule, and oversee part-time staff (if applicable).* Finance & Reporting: Manage budgets, track KPIs, and deliver monthly performance reports to shareholders.* Brand Execution: Ensure the club?s identity is reflected in all operations.* Technology & Systems: Administer booking, access, and POS systems.* Policy & Risk Oversight: Maintain member policies, waivers, and safety protocols.* Program Development & Oversight: Design and manage all club programming including open play, leagues, tournaments, socials, and clinics.Time Commitment & Work Structure* Onsite: 8 hours/day, 5 days/week.* Oncall: for emergencies* Free pickleball included (your share of court fees waived).Compensation* Base Salary: $60,000 CAD per year.* Performance Bonus: Up to $20,000 CAD annually, based on company profitability.* Plus ownership incentives.Additional Optional Responsibilities If the club grows beyond initial projections, the GM may also lead or assist with:* Sponsorship development* Corporate partnerships* Instructor recruitment and certification* Expansion planning or new location scoutingJob Type: Full-timePay: $80,000.00-$110,000.00 per yearSchedule:* 8 hour shift* Monday to Friday* On callApplication question(s):* Describe your passion for pickleball. Your answers to these questions carry more weight than resumes.* Describe your organization skills and ability to be a self starter. Provide examples.Language:* English (required)Work Location: In personExpected start date: 2025-11-01

• Location York , ON
• Work location On site
• Salary $ 80,000 to $ 110,000 YEAR annually
• Terms of employment Full time
• Starts as soon as possible
• vacancies 1 vacancy
• Source indeed.com #9824875168

• York, ON

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