Business Development Representative (Mid-Market & Enterprise)

Paymentsense; Greater London; On-site; GBP 40,000 - 70,000; Full time

Job summary

Dojo is reinventing payments and expanding across the UK. We’re seeking a high-energy sales professional to generate qualified merchant leads, conduct discovery calls, and drive pipeline with cross-functional teams.

You’ll work in a fast-paced, office-first environment with opportunities for collaboration across marketing, product, and operations. A proven track record in B2B outbound sales within payments/fintech, plus strong communication and relationship skills, is essential.

Qualifications

• Experience in a B2B outbound sales or prospecting role.
• Proven track record of meeting sales targets and generating new business.
• Strong communication, active listening and relationship-building skills.

Responsibilities

• Drive outbound prospecting across phone, email, and social channels to generate qualified merchant leads.
• Schedule and conduct discovery calls to understand prospective merchants’ businesses.
• Apply consultative questioning to uncover merchant pain points and needs.
• Maintain accurate CRM records and manage pipeline progression.
• Collaborate with cross-functional teams to share market trends and customer insights.
• Participate in sales meetings, training sessions, and company events.

Skills

Outbound sales

B2B prospecting

Communication

Relationship building

Payments/fintech knowledge

Job description

The role

We’re reinventing payments. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing. Now, over 150,000 customers across four countries choose to transact billions with us every year. But we’re just getting started. Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.

What you will do

• Drive outbound prospecting and multi-channel outreach across phone, email, and social platforms to generate qualified merchant leads.
• Schedule and conduct discovery calls and meetings to understand prospective merchants’ businesses.
• Apply consultative questioning and active listening to uncover merchant pain points, needs, and objectives.
• Maintain accurate CRM records, track outreach activity, and manage pipeline progression.
• Collaborate with cross-functional teams, including marketing, product, and operations, to share market trends and customer insights.
• Actively participate in sales meetings, ongoing training sessions, and company events.

What you will bring

• Demonstrated experience in a B2B outbound sales or prospecting role, ideally within payments, fintech, or technology.
• A proven track record of consistently meeting sales targets and generating new business opportunities.
• Strong communication, active listening, and relationship-building skills.
• Expertise in prospecting and engaging businesses within the mid-market segment, with experience in hospitality, retail, healthcare, or leisure being a plus.
• Ability to prioritise effectively, take initiative, and adapt in a fast-paced, growing environment.

Dojo home and away

We believe our best work happens when we collaborate in-person. These together days foster communication, drive innovation and spark our brightest ideas. That’s why we have an office-first culture. This means working from the office 4+ days per week. With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.

Question: what’s curious, relentless, and customer obsessed?

If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.

Let’s talk:

You’re curious.

You have a real desire to learn and create.

You’re relentless.

You keep going even when it’s easier not to.

You’re customer-obsessed.

You know how important customers are to what you do.

Diversity, equity, and inclusion at Dojo

From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK.

And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.

Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.

If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.

To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.

Find out more

Visit dojo. careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.