Business Development Officer.

The Hospital of St John & St Elizabeth; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading private hospital is seeking a Business Development Officer to support its commercial success. The role involves managing relationships with consultants, driving business initiatives, and collaborating with the Marketing team. This position offers competitive salary and benefits, including a private healthcare scheme and development opportunities.

Benefits

Private healthcare scheme worth up to £20,000 per year

27 days annual leave

Blue Light Card discounts

Interest-free season ticket loans

Cycle to work scheme

Free eye check-up vouchers

Discount in our Hospice Charity shop

Personal development and training courses

Annual events and recognition awards

Continuation of NHS pension for former NHS employees

Qualifications

• At least 1 year experience of business development and/or sales.
• Demonstrates a working knowledge of Independent Hospitals.
• Evidence of successfully managing projects in a collaborative approach.

Responsibilities

• Manage relationships with consultants to ensure best utilization of their time.
• Assist in new consultant inductions and specialty-specific projects.
• Promote and run GP educational programmes and events.

Skills

Independent working

Project management

Analytical skills

Interpersonal skills

Knowledge of Independent Hospitals

Education

Degree level education or equivalent

Job description

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We are looking for a Business Development Officer to join our team at St John and St Elizabeth Hospital (HJE). The post holder will support the management and business development activity of key users of HJE facilities to ensure the commercial success of the Hospital. Key users are defined as:

• Consultants - To support the delivery of the Consultant and specialty strategy set out by the Business Development Manager (BDM), Commercial Director and the CEO.
• Consultant medical secretaries (external)
• GP’s
• AHP’s

Other potential referrers of patients to HJE such as local businesses.

The Marketing team within the Commercial department plays a vital role in promoting the Hospital. It serves as the face of HJE, coordinating and producing all materials representing the Hospital and generating the Hospital revenue. It is the Marketing teams role to reach out to prospective patients, consultants, GP’s and Allied Health professionals and community whilst creating an overarching image that represents our beliefs and values and generating profitable leads for the hospital.

Located in leafy St John’s Wood on the Jubilee line, minutes from Central London, our independent private Hospital has just been rated the number one in the country for care in the latest Bupa survey. Uniquely, all profits fund our onsite Hospice, St John’s.

Am I the right person for this Business Development Officer role?

• Educated to degree level (or possess equivalent Business Development experience)
• At least 1 year experience of business development and or sales experience
• An ability to work independently and take decisions – but know when to seek guidance ‐ and deliver to deadlines
• Demonstrates a working knowledge of Independent Hospitals
• Independent hospital sector experience
• Evidence of successfully managing projects using a collaborative and professional approach and operating well under pressure

What are the Responsibilities of this Business Development Officer role?

• To manage the relationships with consultants, understanding the different levels of prioritisation and resource allocation to each
• Ensuring that consultants have best utilisation of their time, maximising capacity and efficiencies
• Being involved in the new consultant inductions, ensuring that the consultants’ practice is set up
• Taking on specialty specific projects to lead the team on developing best practice services
• Working with the consultant leads on the running of the specialty meetings to ensure they are well attended, have a strong purpose and are clearly linked to the strategic direction of the hospital and MAC
• Create regular events to ensure both GP and Consultant engagement
• Gather market place intelligence that promotes the introduction of new initiatives
• Collate feedback to the team based on services provided
• Promote the GP educational programme and run events
• Analysis of financial and activity-based data to create / influence activity that drives business
• Build on local businesses knowledge to promote the services of HJE to raise awareness and referrals for marketing activity for both self-pay and PMI opportunities

Why apply for this role?

At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits;

When you become part of the HJE Family, these are some of the benefits you will receive:

• Private healthcare scheme worth up to £20,000 per year
• 27 days annual leave
• Blue Light Card discounts
• Interest-free season ticket loans
• Cycle to work scheme
• Free eye check-up vouchers with contribution towards lenses
• Free newspaper and media subscriptions
• Local Business discounts
• Discount in our Hospice Charity shop
• Refer a Friend scheme
• Free Cinema Society Membership offering discounted tickets
• Personal development and training courses
• Annual events and recognition awards
• Career progression and increments
• For employees joining us from the NHS, we can provide continuation of your NHS pension