Business Development Mgr

Norwegian Cruise Line; United Kingdom; Remote; GBP 45,000 - 65,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. in the UK is seeking a Business Development Manager to drive growth with travel partners across the North UK and Ireland. You will manage key accounts, identify new opportunities and optimise sales and marketing initiatives to meet revenue targets.

This field-based role requires a minimum of 5 years in luxury sales or hospitality, experience with Salesforce/Tableau and CRM tools, and the ability to travel up to 50% across the region.

Qualifications

• Minimum 5 years in sales, preferably luxury sales/travel/hospitality.
• Experience with CRM systems (Salesforce) and data tools (Tableau).
• Strong presentation, communication and influencing skills.

Responsibilities

• Balance face-to-face client visits, training sessions and events to manage relationships across the territory.
• Strategically plan meetings in person and via video calls.
• Drive growth by identifying and developing partnerships with travel agents and clubs across the region.

Skills

Sales Expertise

Account Management

Relationship Building

Presentation & Negotiation

Travel Industry Knowledge

Education

High School Diploma

Higher Education preferred

Tools

Salesforce

Tableau

CRM

MS Office

Job description

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

The Business Development Manager will drive incremental business growth across a diverse spectrum of our North UK and Ireland-based travel partners. This individual will drive incremental business growth through existing partners whilst simultaneously seeking out and identifying new partnership opportunities in the specified region. The role is responsible for driving business growth through effective account management, business development and strategic partnership development. This individual will need to optimise sales and marketing activity, maximise return on investment and deliver agreed regional sales, revenue and guest acquisition targets.

Duties & Responsibilities

• Balance face-to-face account visits, training sessions, industry events and virtual engagement to effectively manage and develop relationships across the territory.
• Strategically plan meetings both in person and over video calls
• Build strong relationships with the ability to engage and influence stakeholders at all levels, from luxury travel advisors to the senior leadership team.
• Serve an ambassador for Regent Seven Seas Cruises, the Business Development Manager is responsible for delivering exceptional levels of service, strengthening brand advocacy and identifying new opportunities to drive new-to-Regent guest acquisition through innovative and effective account management.
• Maintain a high level of attention to detail and the ability to prioritise workflow daily in a fast-paced sales environment to maximise sales and marketing outputs.
• Travel up to 50% in specified region as a field based role located in the North of UK region and will involve regular travel to represent the brand up.
• Participate in weekly team conference calls with the Director of Sales and provide updates on progress with relationships, events attended and leads generated.
• Keep abreast of current RSSC sales campaigns and deployment to effectively utilise resources to increase sales.

Qualifications

• Education High school diploma (or equivalent) Higher education preferred and/or combination of extensive industry experience desirable
• Experience Minimum 5 years' experience in sales preferably luxury sales/cruise, travel or hospitality
• Salesforce, Tableau or other CRM experience
• Excellent computer skills and proficient in Word, Excel and PowerPoint
• Strong proficiency in Microsoft Office applications, including Excel, PowerPoint and Teams
• Project management
• Proven sales success, with clearly identifiable commercial skills developed within a fast-paced sales environment
• Competencies & Skills Results-driven, proactive and committed to delivering exceptional commercial performance
• Strong presentation, communication and influencing skills
• Excellent interpersonal skills and client service driven in a team-based environment
• Ability to multitask in a fast-paced environment
• Time management and organisational skills
• Full driving license and ability to travel extensively across the UK

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

LEARN MORE ABOUT OUR COMPANY:

At a Glance Brand Overview Norwegian Cruise Line Oceania Cruises Regent Seven Seas Cruises New Releases

EQUAL OPPORTUNITY EMPLOYER It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We’re thrilled you’re here to explore career opportunities with our team. If you're driven and enjoy thriving in an environment that values People Excellence, you’re in the right place! We’re incredibly proud of our team and the meaningful work we do every day. Our culture is built on Innovation, Collaboration, Transparency and Passion; our key Value Anchors that continue to drive our success and shape our future. We’re excited to learn more about your background and experiences, and to see where this journey might take us together.

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company that operates Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. With a combined fleet of 34 ships and itineraries to approximately 700 destinations worldwide, NCLH has exciting plans to expand our business in the years ahead. We expect to add 13 additional ships across the three brands through 2036. To learn more about our brands, please visit: https://www.nclhltd.com/brands Norwegian Cruise Line https://youtu.be/_xCrwYz_7e8 Oceania Cruises https://youtu.be/E_aptk9QNvE Regent Seven Seas Cruises https://youtu.be/irx8sLBX0Sc