Business Development Manager UK

Customs Support Group B.V.; England; Remote; GBP 50,000 - 70,000; Full time

Job summary

A global customs services firm is seeking a Business Development Manager to drive revenue growth and expand client relationships across the UK. This fully remote role involves developing a robust sales pipeline, nurturing relationships, and presenting customized solutions. Strong experience in consultative selling and sales management is essential. The position requires travel across the UK to meet clients and attend events.

Qualifications

• Proven experience in managing sales pipelines and client relationships.
• Ability to work in a fast-paced environment while meeting deadlines.
• Strong consultative selling skills and technical knowledge.

Responsibilities

• Build and maintain a robust sales pipeline in Salesforce.
• Identify and pursue new business opportunities across various industries.
• Develop and nurture client relationships and provide tailored customs solutions.

Skills

Sales pipeline management

Client relationship management

Strategic thinking

Market research

Consultative selling

Tools

Salesforce

Job description

Overview

As a Business Development Manager at Customs Support Group, your primary objective is to drive revenue growth by acquiring new customers and expanding relationships with existing ones. You will play a key role in extending the reach of our service portfolio across the UK market, identifying new business opportunities, and delivering tailored customs solutions to meet client needs.

This role requires a proactive and strategic approach to sales, including researching new sectors, solution selling, and maintaining strong relationships with clients and suppliers. You will be responsible for identifying leads, pitching our services, and contributing to the expansion of our customer base across various industries.

Responsibilities

• Build and maintain a robust sales pipeline in Salesforce, ensuring all activities and client interactions are accurately recorded and aligned with company guidelines.
• Identify, qualify, and pursue new business opportunities across focus industries, leveraging market insights and a value-based approach.
• Develop and nurture relationships with new and existing clients and suppliers, acting as a trusted advisor to understand their needs and propose tailored customs solutions.
• Represent Customs Support Group at industry events, trade shows, and networking opportunities to promote our services and expand market presence.
• Collaborate with internal teams and overseas offices to generate and share sales leads, fostering strong relationships across the wider network.
• Present pipeline progress and sales activities to management using Salesforce dashboards and reporting tools.
• Stay informed about industry trends, competitor activity, and market developments to identify new sectors and drive strategic growth.

Accountabilities

• Demonstrate the ability to sell ideas, products, and services through a consultative, value-driven approach.
• Maintain excellent time management and multitasking skills to handle multiple priorities and deadlines effectively.
• Apply strategic thinking and creativity to identify new opportunities and tailor solutions to customer needs.
• Deliver exceptional customer service, building trust and long-term relationships with clients.
• Understand and propose solutions based on customer requirements, translating business needs into actionable opportunities.
• Use solid technical and commercial knowledge to position CSG’s services effectively across various industries.

What to Expect

• This is a fully remote role, with flexibility to work from home while maintaining regular contact with clients and internal teams.
• Travel across the UK will be required to meet clients, attend events, and support business development activities. Occasional travel within the EU may also be necessary.
• Valid driving licence (travel will be required).
• The working environment can be fast-paced and deadline-driven, requiring resilience and adaptability.

You’ll be part of a collaborative, growth-focused team committed to delivering high-quality customs services across Europe.

Vision, Mission & Values

• Vision: We make Customs Easy for Global Trade.
• Mission: Be the full-service customs expert. Provide timely and accurate customs services through digital innovation.
• Deliver international customs support via local presence.
• Attract and engage the right people.
• Commit to the highest quality and compliance standards.
• Learn and improve continuously.
• Values: Accountability, Quality, Integrity & Teamwork