Business Development Manager, Royal Collection Trust

Ukinbound; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the travel sector is seeking a Business Development Manager to drive revenue and engagement through the travel trade and group sectors. The role involves building relationships with key B2B partners, managing contracts, and overseeing marketing campaigns, ensuring the Royal Collection's attractions are accessible to audiences worldwide.

Qualifications

• Proven experience in the travel industry.
• Experience managing client accounts.
• Familiarity with budget management is a plus.

Responsibilities

• Build and nurture relationships with international ticket agents and tour operators.
• Monitor sales performance and identify trends to maximize revenue.
• Manage the annual Group Visits and Private Tours brochure.

Skills

Account Management

Analytical Mindset

Communication

Organizational Skills

Negotiation

Project Management

Tools

CRM Systems

Ticketing Systems

Job description

Joining the Commercial Development team, the Business Development Manager will be responsible for driving revenue and engagement through the travel trade and group sectors, ensuring that the Royal Collection’s diverse attractions can continue to be enjoyed by audiences from around the world. They will work closely with colleagues and departments across the organisation and play a pivotal role in the development, delivery, and success of B2B campaigns and partnerships.

Key responsibilities:

• With a strong understanding of the travel trade sector, you’ll build and nurture relationships with international ticket agents, tour operators, and key B2B partners.
• Drawing on your account management expertise, you’ll implement and oversee tailored contract agreements that support commercial growth.
• Your analytical mindset will help you monitor sales performance, identify trends, and spot new opportunities to maximise revenue.
• As the organisation’s representative at trade shows and industry events, you’ll ensure that every opportunity is leveraged and every interaction counts.
• You’ll take ownership of our annual Group Visits and Private Tours brochure, managing its development from concept to delivery and ensuring it reflects our brand.
• Working alongside the Digital Marketing team, you’ll help deliver compelling e-marketing campaigns and engaging website content tailored to group and trade audiences.
• You’ll maintain accurate, well-structured CRM data, using it to inform reporting, analyse audience behaviour, and drive targeted communications.
• As a capable line manager, you’ll guide and support the Business Development Officer while ensuring financial processes run smoothly and remain GDPR compliant.
• With proven experience in the travel industry, you’ll understand international travel trends and audience behaviours. Looking to develop your skills in a new environment, you’ll be eager to innovate the ways we enhance our group and trade offerings.
• You’re confident managing client accounts and developing commercially beneficial relationships.
• Experience using CRM and ticketing systems and familiarity with budget management would be a plus.
• You’re a skilled communicator, able to write persuasively, negotiate effectively and present confidently to influence at all levels.
• With excellent organisational skills, you can manage multiple projects simultaneously, often to tight deadlines.
• Your attention to detail, especially in reporting and contractual matters, sets you apart.
• With a proactive approach, you work well independently, managing your own time, but will also excel at collaborating with the wider team, with a shared sense of purpose.

How to apply: click here to apply for this position.