Business Development Manager - Ipswich and Norwich

MSX - TPS; Norwich; Vor Ort; GBP 40.000 - 70.000; Vollzeit

Zusammenfassung

TPS, a Volkswagen Group brand, is recruiting a Business Development Manager to drive sales across TPS Centres in the United Kingdom. You will build and execute a sales strategy with the Area Sales Manager, expanding the mechanical customer base while delivering exceptional customer service and product expertise.

You will manage campaigns, collaborate with partners and internal teams, and lead initiatives to achieve targets in a B2B automotive environment.

Qualifikationen

• Excellent stakeholder engagement and communication across diverse groups.
• Experience creating strategies and managing activities to grow business.
• Good business financial awareness to provide operational input.
• Experience managing national campaigns and activities.
• Ability to lead and motivate teams to achieve targets in B2B or automotive environments.
• Strong IT literacy and understanding of core processes to deliver centre excellence.
• GCSE Maths and English at minimum.

Aufgaben

• Develop and deliver a sales strategy to increase revenues from mechanical customers.
• Achieve KPI targets and revenue objectives in the territory for key mechanical customers.
• Identify, secure and develop new customer accounts within the territory.
• Support marketing initiatives and monitor campaign success.
• Present and report on sales and marketing activity vs. performance.
• Leverage market data to identify opportunities within the customer base.
• Understand TPS features and benefits, including genuine vs non-genuine parts, to overcome objections.
• Manage time effectively to maximize opportunities from customer visits.
• Collaborate with TPS Centre colleagues to align visits with call objectives.

Kenntnisse

Stakeholder engagement

Strategic planning

Financial awareness

National campaigns management

Team leadership

Centre/excellence processes

IT literacy

GCSE Maths & English

Ausbildung

GCSE Maths and English

Jobbeschreibung

Job Description

What will you be doing?

Reporting to the TPS Area Sales Manager, working across multiple TPS Centres the BDM will be accountable for achieving sales targets and growing a loyal customer base.Delivering an exceptional customer experience is also an essential part of this role as is being a brand and product expert.

Sales

• Work with the ASM and TPS Centre Managers to create and deliver on a sales strategy to consistently increase sales revenues from mechanical customers whilst maintaining a loyal customer base
• Achieve target KPI's and revenue objectives in your territory for key mechanical customers
• Identify, secure and develop new customer accounts within territory
• Ensure marketing initiatives are embedded and supported and monitor the success of the targeted customer sets , promotions and campaigns
• Present and report on sales and marketing activity v performance
• Utilise internal and external market data to develop an understanding of the potential sales opportunities within the customer base and territory
• Ensure you are adequately trained and understand the Unique Selling Proposition of the TPS brand, the "Features and Benefits" of the TPS product range especially the genuine v non-genuine aspect and are adequately trained to overcome sales objections
• Effectively manage your time to maximise opportunities from customer visits
• Work with TPS Centre colleagues to leverage customer set visits and call objectives

Stakeholder Management

• Keep key stakeholders updated on sales performance via formal and informal market plus statistical presentations
• Manage and maximise the support from the business investor partner and TPS investors in order to support your targets and objectives
• Work collaboratively with ASM and CMs and contribute to the Business Improvement Plans

Customer Experience

• Manage and maintain relationships with all customers
• Provide the highest level of customer service by offering a knowledgeable, responsive, courteous service that reflects the image and reputation of the TPS business

What are we looking for?

• An ability to effectively engage and communicate with a diverse range of stakeholders
• Proven experience of creating strategies and managing activities to grow and develop business
• A practical level of business financial awareness to provide valued input, and insight, at an operational level and recognise areas of risk and opportunity
• Experience of managing national campaigns and activities
• A proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B or automotive environment
• A thorough understanding of the core processes necessary to deliver centre excellence in specified area
• Possess a high degree of IT literacy
• Minimum GCSE in Maths and English Language or equivalent

TPS Business Development Manager

Who are TPS?

TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.

Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.