Business Development Manager - Air & Ocean Freight

XPO Logistics, Inc.; Hounslow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading logistics provider is seeking a Business Development Manager to drive growth in air and ocean logistics. This role involves engaging SMEs, conducting market research, and preparing presentations. The ideal candidate should have a proven B2B sales record and strong communication skills. Competitive salary and benefits offered.

Benefits

Competitive salary

Company car or allowance

Strong commission structure

25 days holiday plus bank holidays

Access to high street discounts

Cycle to work scheme

Workplace pension

Family healthcare and dental cover

Qualifications

• Proven track record in B2B sales with experience in face-to-face client interactions.
• Exceptional communication and negotiation skills.
• Strong business acumen with the ability to build and sustain customer relationships.
• Effective time management and organisational abilities.
• Proficiency in using CRM systems and MS Office tools.
• Demonstrated knowledge of the logistics industry, specifically air and ocean logistics.
• Ability to overachieve in a targeted new business environment.

Responsibilities

• Identify and cultivate new business opportunities within the SME segment.
• Conduct detailed market research to pinpoint potential customers.
• Prepare and deliver captivating presentations on logistics products.
• Collaborate with teams to ensure seamless onboarding of clients.
• Monitor and analyse market competition.
• Generate accurate quotations and compelling proposals for clients.
• Report customer feedback and complaints.
• Maintain and update customer information using CRM tools.

Skills

B2B sales experience

Communication and negotiation skills

Business acumen

Organisational skills

CRM proficiency

Industry knowledge in logistics

Target-oriented

Tools

CRM systems

MS Office

Job description

Logistics done differently

As a Business Development Manager in Air & Ocean Logistics, you will be the driving force behind our client's growth in these key logistics sectors. You will engage with small and medium enterprises (SMEs) to identify, develop, and nurture new business opportunities. Building robust client relationships will be essential as you promote the company's comprehensive air and ocean logistics services, showcasing your deep understanding of trade lanes, service offerings, and industry-specific regulations.

Pay, benefits and more:

We offer a competitive salary, company car or allowance, and a strong commission structure. In addition, we offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension , family healthcare and dental cover and many other perks.

What you’ll do on a typical day:

• Business Development: Identify and cultivate new business opportunities within the SME segment across air and ocean logistics.
• Market Insight: Conduct detailed market research to pinpoint potential customers and stay ahead of industry trends.
• Engaging Presentations: Prepare and deliver captivating presentations on air and ocean logistics products and services.
• Client Onboarding: Collaborate with the Solutions and operations team to ensure seamless onboarding of new clients.
• Competitive Analysis: Monitor and analyse market competition, keeping abreast of pricing and product information.
• Quotations & Proposals: Generate accurate quotations and compelling proposals for clients.
• Customer Feedback: Report customer feedback and complaints to the Customer Care team to drive continuous improvement.
• CRM Management: Maintain and update customer information using CRM tools.

What you need to succeed at XPO:

• Sales Prowess: Proven track record in B2B sales with experience in face-to-face client interactions.
• Communication: Exceptional communication and negotiation skills.
• Business Insight: Strong business acumen with the ability to build and sustain customer relationships.
• Organisational Skills: Effective time management and organisational abilities.
• Technology & Data Driven: Proficiency in using CRM systems and MS Office tools.
• Industry Expertise: Demonstrated knowledge of the logistics industry, specifically air and ocean logistics.
• Target-Oriented: Ability to overachieve in a targeted new business environment.

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know.

XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.