Business Development Manager

The West Group Ltd; Waterlooville; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading business development firm in Waterlooville is seeking a Business Development Manager to drive growth through new business opportunities and maintain client relationships. The ideal candidate will excel in communication, possess strong business acumen, and have experience in the aerospace or defence sectors. Proficiency in Salesforce and SAP is desirable.

Qualifications

• Proficient with Microsoft Office and general IT systems.
• Strong communication skills necessary for client interactions.
• Ability to manage multiple tasks effectively.

Responsibilities

• Build and maintain relationships with clients.
• Manage incoming leads and enquiries.
• Collaborate with internal teams for project delivery.

Skills

Strong business acumen

Excellent interpersonal skills

Ability to read engineering drawings

Proficient in Microsoft Office

Highly organized

Self-motivated

Strong problem-solving skills

Fluent in English

Tools

Salesforce

SAP

Job description

Role Overview

As a Business Development Manager, you will play a key role in driving growth by developing new business opportunities, nurturing existing client relationships, and ensuring a seamless customer experience from enquiry through to delivery. You will act as a strategic liaison between clients and internal teams, ensuring alignment with SBR's high standards and customer expectations.

Key Responsibilities

• Build and maintain strong, long-term relationships with key clients and partners.
• Identify and develop new business opportunities in line with company strategy.
• Manage and respond to incoming leads and enquiries in a timely and professional manner.
• Collaborate with internal departments (Quality, Production, Admin) to ensure smooth project delivery.
• Monitor contract compliance and proactively resolve any client issues or concerns.
• Conduct regular client visits and encourage site visits to SBR.
• Maintain accurate records in Salesforce CRM and SAP ERP systems.
• Support the preparation of cost estimates, bids, and proposals.

General Responsibilities

• Manage customer accounts holistically, ensuring cross-departmental alignment.
• Prepare and issue quotes and sales orders.
• Represent SBR at trade shows and exhibitions.
• Act as a brand ambassador, promoting SBR's values and strategic direction.
• Support colleagues during periods of absence (e.g. holidays, illness).
• Submit expenses in a timely manner.

Skills & Experience

• Strong business acumen with a proactive and conscientious approach.
• Excellent interpersonal and communication skills.
• Ability to read and interpret engineering drawings and specifications.
• Proficient in Microsoft Office and general IT systems.
• Highly organised with the ability to prioritise and multitask.
• Self-motivated, ambitious, and able to work independently.
• Strong problem-solving and decision-making skills.
• Fluent in English with solid numeracy skills.

Desirable

• Experience in the Aerospace or Defence sectors.
• Familiarity with ISO 9001, AS9100D, or similar quality management systems.
• Experience with Salesforce and SAP.