Business Development Manager

DHL; Slough; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

A leading logistics company is seeking a Business Development Manager to oversee growth and sales strategies in the South Region. The role involves relationship management and driving sales through a structured approach. Candidates should have strong sales orientation and proven success in the transportation industry. Benefits include competitive salary, company car, private medical, and generous holiday entitlement.

Benefits

Competitive salary

Company Car or Car Allowance

Private Medical

Performance-related bonus schemes

Generous holiday entitlement

Pension scheme

Life Assurance

Enhanced maternity pay

Discounted Health Assessments

Qualifications

• 2-3 years management experience or demonstrated capability.
• 5 years selling experience in transportation or service industry.
• Proven track record of marketing and sales success.

Responsibilities

• Co-ordinate and develop relationships externally and internally.
• Manage customer opportunities using reporting tools.
• Set strategic objectives for growth in the territory.
• Conduct sales forecast procedures for the territory.

Skills

Sales and service orientation

Exceptional customer care

Ability to influence stakeholders

Effective communication skills

Goal-oriented

Thrive under pressure

Job description

Business Development Manager
B2C eCommerce & B2B eCommerce

Role will be covering: South Region
Location: Flexible

Here at DHL Express UK, we are an employer of choice, a recognised Top Employer and specialists in providing Excellence, Simply Delivered. You could join our team of over 4000 employees dedicating themselves in Connecting People and Changing Lives through express delivery of parcels and international shipments from some of the best-loved and most widely recognised brands across the globe.

DHL Express UK is part of the Deutsche Post DHL Group - the world’s most international company. We operate in more than 220 countries and territories worldwide, enabling us to provide exceptional national and international career development opportunities.

Our Values

Our values and culture are DHL Express UK are an extremely important aspect of our business. We embody our culture in three core attributes:

• Head: Being Results Orientated & Leveraging Strengths
• Heart: Providing Purpose & Having and Creating Trust
• Guts: Being Positive about Challenge, Uncertainty and Change & Focussing on Clear Priorities

What you’ll do:

• Use established processes and inter-personal management skills to co-ordinate and develop relationships both externally and internally
• Utilise the DHL global sales process to systematically manage all customer opportunities, using the reporting tools to ensure consistent sales approach.
• Implement the country Sales Plan, Sales Strategy and Sales Budget in the responsible territory
• Set strategic objectives for growth and increased profitability across the responsible territory using knowledge of local mix of air and road express business
• Provide appropriate results as input for review and/or development of the annual Sales Plan and Sales Budget.
• Conduct Sales Forecast procedure for responsible territory to compare actual performance to budget (and subsequent re-forecasts) as part of country review
• Visit customers as needed to support co-selling as the most senior salesperson in the sales territory
• Act as senior local escalation point for customers and sales executives to ensure customer retention
• Establish customer visit accompaniments and team debrief for all sales executives with the overriding aim of achieving the revenue targets.
• Identify performance gaps and improvement opportunities from the reviews of sales force activities (at portfolio level) and sales KPIs
• Conduct Sales Key Performance Indicators reviews to analyse the business dynamics at individual and portfolio level to evaluate the effectiveness of sales resources
• Analyse business results (area, territory) through available sales revenue, margin & activity reports and utilise results for structured sales coaching
• Rolling out B2B eCom Training
• Ensure responsible and co-operative interface with air and road network operations teams

Our Promise to You - Benefits

• Competitive salary
• Company Car or Car Allowance
• Private Medical
• Eligibility to participate in performance-related bonus schemes
• Generous holiday entitlement increasing with years completed service, plus the option to buy additional annual leave
• Company pension scheme with excellent contribution rates
• Life Assurance
• Enhanced maternity pay
• Generous company sick pay
• A competitive package of voluntary benefits including retail, entertainment, gym membership discounts, cash dental plans and more
• Discounted Health Assessments
• Access to professional employee assistance, wellbeing programme and qualified mental health first aiders

Your Profile - Skillsets and Attributes

Skills and Competencies:

• Strong sales and service orientation
• Commitment to exceptional customer care with emphasis on quality in all interactions
• Ability to impact and influence stakeholders
• Effective information sharing and communication skills
• Goal-oriented with a focus on results
• Ability to thrive under pressure and driven to succeed

Experience:

• 2-3 years management experience or demonstrated capability
• 5 years selling experience in the transportation industry or other service industry
• A progressive and proven track record of marketing and sales success

What’s Next?

• Apply now and upload your CV online.
• If your CV has been shortlisted one of our Recruitment & Talent Advisor’s will contact you within 5-10 days to discuss further details.

Please note: Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants once offered employment to provide a full 5 year employment history. Additional to this we are required to carry out a Criminal Record check.

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