Business Development Manager

Wallace Hind Selection LTD; Loughton; On-site; GBP 38,000 - 45,000; Full time

Job summary

A family-run business in Northampton is seeking a driven Business Development Manager / Account Manager to enhance client relationships and manage business opportunities. Responsibilities include client visits, relationship building, and ensuring high service standards. The ideal candidate is experienced in account management and exhibits compassion in interactions. This role offers a salary of up to £45,000, along with benefits like a company car and annual leave.

Benefits

Company Car

21 Days Annual Leave plus Bank Holidays

Quarterly bonus

Qualifications

• Experienced in account management and new business development.
• Skilled in both B2B and B2C relationship-building.
• Proactive, target-driven professional with a strong commercial acumen.

Responsibilities

• Visiting clients, building and maintaining trusted relationships.
• Developing new business opportunities and referral networks.
• Managing diary with autonomy and reporting on progress.

Skills

Account Management

B2B Relationship Building

B2C Relationship Building

Compassion and Empathy

Commercial Acumen

Job description

Business Development Manager / Account Manager

An established family run business based in Northampton with over 50 years of heritage is seeking a driven, personable Business Development Manager / Account Manager to cover Northampton and Leicester. You will be the bridge between clients and our skilled craftsman, ensuring every order is delivered with the quality and compassion our reputation is built on.

BASIC SALARY: up to £45,000 per annum

BENEFITS

• Company Car
• 21 Days Annual Leave plus Bank Holidays
• Quarterly bonus

LOCATION: Northampton

COMMUTABLE LOCATIONS: Wellingborough, Corby, Market Harborough, Bedford, Towcester, Rugby, Rushden, Milton Keynes

KEY RESPONSIBILITIES

As our experienced Business Development Manager / Account Manager, you will be self-confident in your ability to deliver exceptional personable customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy.

Your main responsibilities will be:

• Primarily visiting clients, building and maintaining trusted relationships (30-40 locations).
• Developing new business opportunities and continually expanding our referral network.
• Acting as the first point of contact for inquiries and referrals, ensuring timely and professional responses.
• Managing your own diary with a high level of autonomy, while reporting regularly on progress.
• Working closely with the Managing Director to ensure client satisfaction and upholding our levels of service.
• Guiding clients with empathy and professionalism, tailoring solutions to their needs and budget.

PERSON SPECIFICATION

As our Business Development Manager / Account Manager, you will take ownership of building and maintaining strong relationships with our existing and new partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care.

Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success.

You will be:

• Experienced in account management and new business development.
• Skilled in both B2B and B2C relationship-building.
• Compassionate, empathetic, and able to represent our family values in every interaction.
• A proactive, target-driven professional with a strong commercial acumen and a proven ability to generate new business opportunities.

THE COMPANY

We create bespoke, hand crafted stone products, serving clients across the UK with a strong focus on the Midlands. With over 50 years of steady growth as a family-owned business, we are proud of our reputation for technical expertise, craftsmanship, and professional service. Our success is built on a trusted network of partners, and we are now looking to expand that network by strengthening referrals and relationships. Families turn to us in times of need because they trust us to provide not only a premium product, but also the care, support, and respect that defines our service.

It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Business Development Manager, Sales Representative, Account Manager, Sales Manager, Area Sales Manager, Regional Sales Manager, Key Account Manager - Professional Services, Construction, Funeral Services, Stone Masonry, Construction, Manufacturing.

INTERESTED? Please click apply. You will receive an acknowledgement of your application.

Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.

Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct.

REF: LO18239, Wallace Hind Selection