Business Development Manager

ETM Group; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company in London is seeking a motivated Business Development Manager to drive corporate sales growth within its event spaces. The ideal candidate will have extensive sales experience, especially within high-end hospitality, and a strong network across the London market. Responsibilities include nurturing key client relationships and ensuring exceptional customer service. The role offers various employee benefits, including health insurance and additional holiday days.

Benefits

Birthday lunch on us

Free counselling and legal advice

Membership of Wagestream

Additional holiday days

Company health insurance

Qualifications

• Experience in a sales or business development role, ideally within hospitality.
• Must have experience with high-end hospitality brands.
• Strong understanding of London's hospitality landscape.
• Proven track record of securing and growing corporate accounts.

Responsibilities

• Identify and nurture relationships with corporate clients.
• Convert relationships into bookings and events.
• Provide excellent customer service and aftercare.

Skills

Sales expertise

Business development

Outstanding communication

B2B event sales

Local market knowledge

Job description

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We are seeking a highly motivated & experienced Business Development Manager to grow our corporate sales market within our event spaces. This role will focus on driving incremental event revenue by developing relationships with corporate clients & key decision makers.

The successful candidate will be responsible for identifying, establishing, and nurturing key relationships from within our existing client base as well as prospecting new audiences, converting these relationships into bookings and events driving revenue and profit, all while providing excellent customer service and after care throughout.

WHY WORK FOR ETM

• Your birthday lunch in one of our venues is on us.
• Free counselling, legal advice, and access to hardship grants through our 24/7 employee helpline.
• Membership of Wagestream, which allows you to access up to 40% of your earnings between pay dates.
• An extra day of holiday added to your allowance each year you're with us, up to 5 extra days (this is after 2 years service).
• Company health insurance for dental treatment, eye tests, and more.
• We are members of the award-winning Hospitality Action service.

ABOUT US

ETM Group operates some of London's most iconic and stylish hospitality venues, from premium pubs and modern bars to stunning rooftop terraces and high-end restaurants. We are all about quality, personality, and memorable experiences for our guests. Being part of our ETM family, you must live by our EPIC values of Excellence, Passion, Integrity, and Challenge, and be able to transmit these within the team.

ABOUT YOU

Sales & business development expertise: Experience in a sales or business development role, ideally within the hospitality or leisure sector at management level.

Industry background: Must have experience within high-end hospitality brands.

Extensive industry network: Possesses strong business relationships across the London hospitality scene.

Outstanding communication: Exceptional verbal and written communication skills, with the ability to influence at all levels.

Executive collaboration: Confident in managing up and liaising effectively with senior stakeholders and ownership.

Proactive: A strategic self-starter who thrives in a fast-paced environment and isn't afraid to roll up their sleeves.

Local market knowledge: Strong understanding of London's hospitality landscape and key growth areas.

Proven track record of securing and growing corporate accounts (e.g., PAs, EAs, Office Managers, HR, Agencies).

Strong understanding of B2B event sales, CRM management, and London's corporate landscape.

Passion for hospitality and customer engagement.

ETM is proud to be an equal opportunity employer committed to recruiting and retaining talented individuals from diverse backgrounds, skills, and perspectives.