Business Development Manager

Collate; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in high-end commercial design seeks a Business Developer to promote their brand and drive sustainable growth. This role involves strategic selling, market research, and building client relationships while overseeing project management. Candidates should have at least 3 years of experience in account management within relevant industries.

Qualifications

• Experience in business development or sales management within contract furnishings or similar fields.
• Minimum 3 years in Account Management or A&D roles.
• Strong understanding of sales processes and client needs.

Responsibilities

• Conduct market research to identify sales opportunities.
• Oversee project opportunities from evaluation to post-installation support.
• Manage client complaints and warranty claims.

Skills

Project Management

Client Relations

Negotiation

Communication

Tools

Salesforce

Project Management Software

Job description

High end & commercial design, one of the historic design brands based in South Kensington

OVERVIEW

The primary goal of this role is to promote the brand and position the company for long-term, sustainable growth through effective messaging, presentations, and strategic selling.

Key Responsibilities:

• Understand and effectively communicate the brand strategy, serving as a valuable resource to clients.
  
• Conduct market research to identify sales opportunities within a designated region. Develop tailored approaches based on client needs, business objectives, and desired outcomes.
  
• Identify key decision-makers and engage with potential clients to promote products and services.
  
• Oversee project opportunities throughout all stages, from initial evaluation and quotation to post-installation support and follow-up.
  
• Work closely with the Bidding department to prepare customer proposals and negotiate agreements.
  
• Manage warranty claims and client complaints promptly and efficiently.
  
• Represent as a brand ambassador at key business meetings, trade shows, and other industry events.
  
• Utilize Salesforce (CRM) to track all sales activities, ensuring up-to-date and accurate data.
  
• Gather customer feedback and share insights with the internal team for continuous improvement.
  

Requirements

What We Expect From You:

Knowledge:

• Experience as a business developer or sales manager within the contract furnishings industry (or a similar field).
  
• At least 3 years of experience in Account Management or A&D (Architecture & Design) roles.
  
• Strong business acumen with a deep understanding of sales processes and client needs.
  
• Proficiency with CRM and project management software tools.
  

Skills & Abilities:

• Expertise in project management and client relations.
  
• Excellent communication, public speaking, and negotiation skills.
  
• Ethical in conduct, earning the trust and respect of colleagues and clients alike.
  
• Strong ability to prioritize tasks and manage time effectively.
  
• Strategic thinker with a bias for action and results.
  

Personal Attributes:

• Committed to delivering an exceptional client experience.
  
• Able to build strong working relationships with individuals across various disciplines and backgrounds.
  
• An enterprise-level problem solver with a proactive, solution-focused mindset.
  
• Resilient, resourceful, and entrepreneurial in nature.
  

Depending on experience £50/70K + Good commission

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