Business Development Manager

Puttshack; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Puttshack, a tech-infused mini golf experience, seeks a Business Development Manager for their London venues. This role involves leading sales initiatives, building key accounts, and enhancing event revenue. Ideal candidates will thrive in a dynamic environment focused on client satisfaction and long-term relationships.

Benefits

Free golf & 50% discount on food and drink

Access to continuous development

Medicash health benefits

Up to £500 referral fee

Enhanced maternity & paternity leave

Generous expense policy

Wagestream membership

Qualifications

• Minimum of 3+ years’ experience in a similar sales or business development role.
• Proven track record of meeting or exceeding sales and revenue targets.
• Existing knowledge of the London corporate and event planning scene.

Responsibilities

• Develop and execute a strategic business development plan.
• Source and secure new event revenue through outbound prospecting.
• Collaborate with marketing on targeted outreach campaigns.

Skills

Communication

Relationship-building

Attention to detail

Time management

Commercial acumen

Tools

Triple Seat

Seven Rooms

Job description

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About us: Puttshack is an upscale, tech-infused mini
golf experience that appeals to everyone. More than just indoor mini golf,
Puttshack leans on its ground-breaking technology to elevate the game, while
also serving world-class food and full bar in a cool environment. The Puttshack
experience is really all about having fun – and doing something fun – together.

Our Vision - To be the universal answer to the question ‘Where
should we get together’

Our Mission - To create lasting memories for
people of all generations through a shared, world-class entertainment
experience

Our Values:

Bring your ‘A’ game - We strive for excellence in everything we do

Lead the Way - Our associates (staff) embrace and are inspired by
change

Own the Fun - We revel in our guests’ enjoyment

Care Deeply - We take great care of our
guests, our associates and the communities we call home

The Role:

Puttshack
is looking to attract a diverse team of fun, dynamic hospitality professionals
who are driven to build lasting client relationships, drive new revenue, and
help us become the premier choice for group entertainment and private events in
London.

As
the Business Development Manager for our Bank and White City
venues, you will lead all outbound sales initiatives, proactively developing
and maintaining a robust pipeline of corporate, social, and agency business.
You’ll focus on strategic account management, venue-specific event growth, and
market penetration to maximise group revenue across both sites.

This
role is ideal for a self-starter who thrives in a fast-paced environment and
knows how to generate leads, close deals, and build long-term partnerships.
You'll also work closely with the General Managers and cross-functional teams
to ensure alignment and optimal guest experience.

Location: Contractual place of work: White City / working locations: In venue at White City & Bank

Working
Hours: 45 hours per
week, shifts between Monday to Saturday

Pay Range: DOE (basic + commission)

Reports to: General Manager with indirect reporting to Marketing & Sales Director

Key Responsibilities:

• Bring your 'A' Game every day and lead by example,
  fully embodying Puttshack’s core values
• Develop and execute a strategic business
  development plan to drive new B2B and B2C business for Bank and White City
  venues
• Source and secure new event revenue through
  outbound prospecting, lead generation, networking, and referrals
• Establish, grow, and manage a portfolio of key
  corporate accounts, agencies, and local businesses
• Collaborate with the marketing team on targeted
  outreach campaigns and sales activations
• Deliver engaging presentations and venue tours to
  potential clients, converting leads into confirmed bookings
• Identify and attend relevant networking events,
  exhibitions, and trade shows to promote the Puttshack brand
• Regularly analyse and report on KPIs, including
  revenue growth, conversion rates, pipeline health, and account performance
• Work closely with the venue teams to ensure event
  delivery meets or exceeds client expectations
• Support accurate forecasting, budgeting, and
  tracking of event revenue and spend per head (SPH)
• Represent Puttshack’s interests across the London
  hospitality and events landscape, acting as a brand ambassador at all times

Who you are:

• A confident, persuasive communicator with a proven ability to
  open doors and close deals
• A natural relationship-builder who takes a long-term view on
  client development
• Highly organised with strong attention to detail and time
  management
• Commercially astute, with an understanding of event ROI and
  revenue metrics
• Passionate about hospitality, entertainment, and delivering
  unforgettable guest experiences
• Resilient, proactive, and comfortable working autonomously in a
  results-driven environment

Qualifications and Experience:

• A minimum
  of 3+ years’ experience in a similar sales or business
  development role, ideally in a high volume (£2M+ annual event/groups revenue)
  venue, restaurant group, hotel, or entertainment/leisure environment
• Proven track record of meeting or exceeding sales and
  revenue targets
• Existing knowledge of and network within the London
  corporate, agency, and event planning scene highly advantageous
• Overall knowledge of the local area businesses and
  existing client base an advantage
• Proficiency with booking systems (Triple Seat and
  Seven Rooms) and reporting
• Availability to work flexible hours including some
  evenings and weekends based on client needs
• Free golf & 50% discount
  on food and drink for up to 6.
• Commision structure
• Onboarding plan to set you up
  for success!
• Access to continuous
  development through a blended learning approach.
• Access to Medicash – Our
  health Cash back benefits platform! Includes, Dental Cover, gym discount,
  specialist health consultations, health screening, virtual GP, Employee
  assistance program, medicash discount perks and much more!
• Refer a friend – Up to £500
  referral fee* (T&Cs apply)
• Enhanced maternity &
  Paternity *
• Generous expense policy
  (T&Cs apply)
• Enrolment to our communication
  community – PuttApp
• Wagestream membership - access
  50% of your wages as you work, building pots and financial support.

If your skills, experience and core values align with this opportunity & ours, we encourage you to apply and become a part of our team, where your skills and passion can make a real impact.