Business Development Manager

ETM Group London; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company in London is seeking a highly motivated Business Development Manager to grow corporate sales within their event spaces. The successful candidate will focus on building relationships and driving revenue from corporate clients. The role requires extensive experience in the hospitality sector, exceptional communication skills, and a proactive approach to business development.

Benefits

Birthday lunch in venues

Free counselling and legal advice

Access to hardship grants

Extra holiday after 2 years

Health insurance for dental and eye care

Qualifications

• Experience in a sales or business development role within hospitality at management level.
• Must have experience within high-end hospitality brands.
• Possesses strong business relationships across the London hospitality scene.

Responsibilities

• Identify, establish, and nurture key relationships with corporate clients.
• Drive incremental event revenue by developing and converting relationships into bookings.
• Provide excellent customer service and after-care throughout the process.

Skills

Sales expertise

Business development

Communication skills

Local market knowledge

CRM management

Job description

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We are seeking a highly motivated & experienced Business Development Manager to grow our corporate sales market within our event spaces. This role will focus on driving incremental event revenue by developing relationships with corporate clients & key decision makers.

The successful candidate will be responsible for identifying, establishing, and nurturing key relationships from within our existing client base as well as prospecting new audiences, converting these relationships into bookings and events driving revenue and profit, all while providing excellent customer service and after care throughout.

WHY WORK FOR ETM

• Your birthday lunch in one of our venues is on us.
• Free counselling, legal advice, and access to hardship grants through our 24/7 employee helpline
• Membership of Wagestream, which allows you to access up to 40% of your earnings between paydates.
• An extra day of holiday added to your allowance each year you’re with us, up to 5 extra days (this is after 2 years of service).
• Company health insurance for dental treatment, eye tests, and more.
• We are members of the award-winning Hospitality Action service.

ABOUT US

ETM Group operates some of London's most iconic and stylish hospitality venues, from premium pubs and modern bars to stunning rooftop terraces and high-end restaurants. We are all about quality, personality, and memorable experiences for our guests. Being part of our ETM family, you must live by our EPIC values of Excellence, Passion, Integrity, and Challenge, and be able to transmit these within the team.

ABOUT YOU

Sales & business development expertise: Experience in a sales or business development role, ideally within the hospitality or leisure sector at management level.

Industry background: Must have experience within high-end hospitality brands.

Extensive industry network: Possesses strong business relationships across the London hospitality scene.

Outstanding communication: Exceptional verbal and written communication skills, with the ability to influence at all levels.

Executive collaboration: Confident in managing up and liaising effectively with senior stakeholders and ownership.

Proactive: A strategic self-starter who thrives in a fast-paced environment and isn't afraid to roll up their sleeves.

Local market knowledge: Strong understanding of London's hospitality landscape and key growth areas.

Proven track record of securing and growing corporate accounts (e.g., PAs, EAs, Office Managers, HR, Agencies).

Strong understanding of B2B event sales, CRM management, and London's corporate landscape.

Passion for hospitality and customer engagement.

ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.