Business Development Manager

With over 50 years’ experience, Monarch Water are the UK’s market leader in the distribution of water softeners. At our premises in Diss we have a full production and R&D facility, both of which sit alongside our head office.

Our customer sits at the heart of what we do, and we believe that by having the right people we can ensure all our customers experience world class customer service.

We are looking for a Business Development Manager to join our growing field sales team!

As a Business Development Manager at Monarch you will establish and develop an expanding portfolio of products within the Monarch Water product range, focused toward domestic Water Softening and Conditioning products, ensuring brand and product loyalty and establishing these ranges as the ‘go to’ water treatment solutions for Merchants and Installers.

Working within a defined region and developing repeat business through existing accounts and new customers alike. The role is biased toward driving contractor demand utilising our Accredited Installer Scheme and the pull through of sales via a Merchant stockist network.

Key to the role will be the identification of competitor strongholds and deployment of tactics to leverage the Monarch Water product range and service, alongside outstanding salespersonship, driving new revenue streams to achieve the sales target.

The successful candidate will be based in the OX, RG, SN, HP, M, LU, GL, NN area.

Main Duties

• To deliver sales target or better and grow the customer base
• To increase market share and deliver high levels of customer satisfaction and loyalty
• To help create and maintain a happy, energized & focused customer base
• To effectively gather and feedback to the business, new and emerging technology and opportunities to target new business growth
• Attend trade shows and intercompany events as required by the company
• To be commercially aware and focused in delivering the company’s targets for new and existing business as defined by your prescribed company targets.
• To develop sales strategies that can be deployed against our competitors to secure new business
• To follow up on sales leads within 24 hours of issue and follow up on quotations in a timely manner, providing feedback on won or lost opportunities.
• To provide periodic reports as requested on sales activities, identifying opportunities, challenges and plan sales activities accordingly to ensure adequate market coverage
• To update and maintain accurate customer account records using the defined company IT systems.
  
  

• Proven track record in a similar product and sales role
• Strong negotiation and communication skills.
• Driven self-starter with a passion for achieving targets and driving growth.
• Ability to work independently and in a team environment
• Able to take ownership and deliver exceptional results and customer service
• Confident in making decisions and ensuring the customer is at the heart of them.
• Computer literate in Microsoft products
• CRM skills in providing customer feedback
  
  

• 25 days holiday + bank holidays
• Ongoing training and career progression
• Working as part of a high performing successful team
• Employee discounts and staff incentives
• Company pension
• Company Car
• Annual Incentive Bonus