Business Development Manager

NuServe Ltd; Crawley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading business development firm in Crawley seeks a Business Development Manager to drive new client acquisition. You will focus on outbound prospecting, leading discovery meetings, and managing sales opportunities. The ideal candidate will have strong communication and negotiation skills, as well as experience using Salesforce. This role offers a competitive salary and the chance to be part of a dynamic team.

Qualifications

• Experience in driving new client acquisition.
• Ability to manage full-cycle opportunity management.
• Excellent communication and negotiation skills.

Responsibilities

• Generate and qualify new leads via various channels.
• Engage in discovery meetings to understand client needs.
• Present proposals and negotiate terms with clients.

Skills

Outbound prospecting

Sales engagement

Client communication

Pipeline management

Tools

Salesforce

LinkedIn

Job description

Role Purpose

To drive new client acquisition and contribute to NuServe’s growth by actively sourcing, developing, and converting new business opportunities. The BDM plays a critical frontline sales role, focusing on outbound prospecting and full-cycle opportunity management, from discovery through to contract close. This position works in close collaboration with the wider BD team and the Proposal & Content Coordinator, and reports to the CEO, who provides strategic guidance and team leadership.

Key Responsibilities

Pipeline Generation & Prospecting

Target contracts with an annual value circa £40k-£120k

Monitor market triggers such as office moves, FM job postings, and contract changes

Use tools, research sources, and network insights to identify aligned prospects

Build light-touch LinkedIn relationships with Facilities, Workplace, and Sustainability leads in target sectors

Personally, source and qualify new leads via LinkedIn, email outreach, calling, partnerships, events, sector outreach and industry networking.

Respond to inbound and marketing-generated leads as allocated

Maintain accurate pipeline data and opportunity stage tracking in Salesforce

Sales Engagement

Lead discovery meetings with prospective clients to uncover needs and qualify opportunities

Consult with operational SMEs to design commercially sound, client-aligned solutions

Shape the win strategy, messaging, and proposal narrative

Draft or tailor key proposal sections, including client-specific messaging and executive summaries

Collaborate with the Proposal & Content Coordinator to format and finalise submissions

Present proposals and negotiate terms to secure new contracts