Business Development Manager

EPIND Epicor India; Bracknell; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Internal mobility

Career development

Education support

Inclusive workplace

Work-life balance

Global mobility

Job summary

Epicor is seeking a proactive Inside Sales professional to drive outbound prospecting and respond to warm leads across multiple channels. You will build and manage a pipeline, engage C‑level prospects, and support Territory Managers with market research and data entry into our CRM.

You should have a background in business/marketing, 1 year+ inside sales or customer service experience, and a proven track record of meeting quotas.

Qualifications

• Bachelor's degree preferred.
• 1 year+ of customer service/call center/inside sales experience.
• 1 year+ experience in manufacturing, distribution, retail, lumber or auto industries.
• Knowledge of marketing and sales.

Responsibilities

• Outreach via phone, email, social media to generate qualified leads.
• Identify warm prospects from marketing campaigns and nurture them.
• Build pipeline through outbound prospecting and handoffs to sales.
• Engage with mid-sized to large businesses and target C-Level roles.
• Assist sales by delivering qualifying leads and cultivating new prospects to hit revenue targets.
• Meet daily/weekly/monthly scorecard metrics (calls, opportunities, deals).
• Conduct market research for Territory Managers.
• Continuously learn the applications/value proposition to enhance conversations.
• Enter data into CRM accurately and timely.

Skills

Phone skills

Prospecting

Lead qualification

Communication

Leadership

Quota attainment

Education

Bachelor's degree in business/marketing

Job description

Duties & Responsibilities

• Tasked with a diverse mix of both cold outreach and responding to warm leads via phone, emailing, social media, etc.
• ‘Warm’ is defined a prospect who has responded to a marketing campaign.
• Cultivates net new prospects and builds pipeline through outbound prospecting efforts (identify targets, prepare for prospecting, prospecting, handoff to sales).
• Engages with mid sized to large businesses and relevant roles (C-Level).
• Assists sales counterpart by delivering qualifying leads and cultivating new prospects to enable them to achieve the company’s revenue objectives.
• Achieves daily, weekly, monthly scorecard metrics such as calls scheduled, calls completed, qualified opportunities and deals.
• Conducts market research to be followed up by the Territory Managers in the field.
• Continuously learns our applications/value proposition/differentiation in order to enhance conversations.
• Responsible for entering data into our customer relationship management software.

Knowledge, Skills & Abilities

• Excellent phone voice, manner, written, and verbal communications skills required
• Ability to field questions from prospects and customers about the company, products, services, implementation
• Leadership experience and a desire to move into future leadership roles
• Preferred telephone sales experience, or solution selling experience in the software industry
• Prior experience cultivating and managing existing leads in a sales pipeline through preliminary sales stages is a plus
• Involvement in attaining quota goals and a proven track record is preferred

Qualifications

• Bachelor's degree preferred
• Bachelors degree in business management, marketing preferred
• 1 year or more of customer service, call center or inside sales experience
• 1 year or more of experience in related industry (manufacturing, distribution, retail, lumber, auto)
• Knowledge of marketing and sales

About Epicor At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. We are an equal-opportunity employer.

Recruiter: Nadia Niazi

At Epicor, we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers' success and our growth as a business.

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive.

At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses – the hardworking companies who make, move, and sell the things the world needs.

Thank you for considering a career with Epicor. Whether you're exploring opportunities on our careers page, preparing for a phone screen or interview, have already applied, or have been through our application process, we appreciate your interest and the time you have invested.

We are committed to showing you how much we care about your future.