Business Development Manager

epicorsoftware; Bracknell; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Health and Wellness

Internal Mobility

Career Development

Education Support

Inclusive Workplace

Work-Life Balance

Global Mobility

Job summary

Epicor is seeking a proactive Inside Sales/BDR to drive outbound prospecting and respond to warm leads via multiple channels. You will cultivate new prospects, build a robust pipeline, and support Territory Managers in achieving revenue targets.

The role requires strong communication, the ability to handle questions about Epicor's products, and a drive to move into leadership opportunities over time. Prior sales exposure in software is a plus.

Qualifications

• Bachelor's degree preferred, especially in business management or marketing.
• Experience in customer service, call center or inside sales is a plus (1+ year).
• Knowledge of marketing and sales processes is beneficial.

Responsibilities

• Outreach to leads via phone, email, social media and other channels.
• Builds pipeline through outbound prospecting and targets identified as warm or cold prospects.
• Engages with mid-sized to large businesses and relevant roles (C-Level).
• Qualifies leads and supports Territory Managers to achieve revenue goals.
• Meets daily/weekly/monthly scorecard metrics for activity and opportunities.
• Performs market research to enable follow-up by Territory Managers.
• Maintains accurate data in the CRM system.

Skills

Cold outreach

Lead qualification

Prospecting

CRM data entry

Communication skills

Quota attainment

Leadership potential

Education

Bachelor's degree preferred

Business/marketing background

Tools

CRM software

Job description

Duties & Responsibilities

• Tasked with a diverse mix of both cold outreach and responding to warm leads via phone, emailing, social media, etc. 'Warm' is defined a prospect who has responded to a marketing campaign.


• Cultivates net new prospects and builds pipeline through outbound prospecting efforts (identify targets, prepare for prospecting, prospecting, handoff to sales).


• Engages with mid sized to large businesses and relevant roles (C-Level).


• Assists sales counterpart by delivering qualifying leads and cultivating new prospects to enable them to achieve the company's revenue objectives.


• Achieves daily, weekly, monthly scorecard metrics such as calls scheduled, calls completed, qualified opportunities and deals.


• Conducts market research to be followed up by the Territory Managers in the field.


• Continuously learns our applications/value proposition/differentiation in order to enhance conversations.


• Responsible for entering data into our customer relationship management software.

Knowledge, Skills & Abilities

• Excellent phone voice, manner, written, and verbal communications skills required


• Ability to field questions from prospects and customers about the company, products, services, implementation


• Leadership experience and a desire to move into future leadership roles


• Preferred telephone sales experience, or solution selling experience in the software industry


• Prior experience cultivating and managing existing leads in a sales pipeline through preliminary sales stages is a plus


• Involvement in attaining quota goals and a proven track record is preferred

Qualifications

• Bachelor's degree preferred


• Bachelors degree in business management, marketing preferred


• 1 year or more of customer service, call center or inside sales experience


• 1 year or more of experience in related industry (manufacturing, distribution, retail, lumber, auto)


• Knowledge of marketing and sales

About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners .

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.


• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.


• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.


• Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.


• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.


• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.


• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you- that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying nevertheless.

We are an equal-opportunity employer.