Business Development Manager

Who We Are

Service Graphics is the UK's largest provider of high-impact visual communications, with a proven track record since 1961 of producing and installing work to the highest standards. Our goal is to deliver professional, streamlined visual solutions across various sectors, regardless of project size or scale. Our diverse team combines expertise from design, technology, and marketing, working across multiple sites throughout the UK.

The Role

The purpose of this role is to drive the growth and success of the business by identifying new opportunities, building relationships, and developing strategies to increase revenue. The role involves working closely with the Business Manager and key stakeholders.

• Target and acquire new accounts, driving new business in digital print sales.
• Cross-sell Service Graphics Group services and solutions where appropriate.
• Develop existing accounts by introducing new services and expanding sales revenue.
• Generate leads through networking, industry events, or cold outreach.
• Effectively sell all company offerings, including new innovative services.
• Ensure client satisfaction at all times.
• Manage time effectively and plan territory coverage.
• Understand branch operations.
• Build and maintain good working relationships within the team.
• Record all activities on the CRM system.
• Deliver work on time and to high standards.
• Adhere to company processes, procedures, and policies.
• Maintain flexibility to meet deadlines.
• Work calmly and effectively under pressure.
• Understand and update knowledge of the branch network and our products/services.
• Perform ad-hoc duties as required by the manager.
• Report health and safety issues to the site lead and management.

Essential Competencies and Behaviours

• Effective and appropriate communication skills.
• Approachable and helpful demeanor.
• Diplomacy, integrity, and professionalism with clients and colleagues.
• Teamwork skills.
• Ability to multitask and organize workload.
• Confidence to work independently.
• Active listening and understanding customer and colleague requirements.

What You’ll Need

Experience in a sales role is essential; experience in the print industry is desirable.

Equal Opportunities

We are committed to creating a fair, inclusive environment where all staff feel they belong. We actively encourage applications from underrepresented and minority groups. We do not filter applications based on educational background and consider all applicants equally, regardless of race, religion, ethnicity, disability, gender identity, nationality, or age.

Vetting Requirements

The successful candidate will undergo pre-employment checks, including a DBS check and verification of the Right to Work in the UK. Applicants must provide at least two referees before employment.