Business Development Intern (TikTok Shop Operations) - 2027 Start

TikTok; Greater London; On-site; GBP 20,000 - 27,000; Part time

Job summary

TikTok Shop is seeking a Business Development Intern in London to identify and onboard ecommerce brands, provide development resources, and support growth on the platform. You will work with our Business Development Team to identify leads, support merchant onboarding, and help scale merchant performance.

The role offers practical experience in a fast‑paced environment, exposure to cross‑functional teams, and opportunities to learn about campaigns and merchant development strategies during a

Qualifications

• Currently studying a Bachelor’s degree in Business Management, Marketing, Sales or a related field.
• Able to commit to 12 weeks during Summer 2027.
• Understanding of TikTok and TikTok Shop from a customer perspective.
• Experience using Excel and delivering actionable insights.
• Data-driven with strong execution, attention to detail, communication, collaboration and time management.

Responsibilities

• Lead qualification; identify relevant sellers for onboarding and assist merchant acquisition and initial product listings.
• Support outreach through email campaigns and calls to book meetings.
• Collaborate with account managers to analyse category growth opportunities and improve merchant performance.
• Track product selection and submission for campaigns and analyse post-campaign performance.

Skills

Data-driven

Attention to detail

Communication

Team collaboration

Time management

Education

Bachelor's degree (in progress)

Tools

Excel

Job description

Responsibilities

About the Team

TikTok Shop is an innovative marketplace fully integrated into TikTok. It brings together online sellers, buyers and creators - all within TikTok to build a one-stop, seamless shopping experience and bringing more commerce solutions that further enable our community to discover and engage with what they love.

We are looking for talented individuals to join us for an internship. Our internship program offers students hands‑on experience, industry exposure, and opportunities to apply their knowledge to real‑world challenges while building a strong foundation for personal and professional growth.

Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.

The Business Development Team is responsible for identifying, acquiring and growing emerging merchants as well as creating long‑term strategies to develop existing businesses on TikTok Shop. The team manages hundreds of accounts across various verticals.

The team is seeking a Business Development Intern who is responsible for identifying and onboarding e‑commerce brands/retailers/merchants and providing them with development strategies, educational support and other resources to gain success on TikTok Shop.

Responsibilities

• Lead qualification; Identify relevant sellers for onboarding based on lead lists and own industry research, support merchant acquisition and - once onboarded - first product listings and sales.
• Support outreach activities through email campaigns and calls to book meetings.
• Collaborate with account managers to analyse the category growth opportunities of merchants through data analysis, and continuously improve the operational capabilities and output of merchants on the platform.
• Follow up on product selection and submission for key special campaigns and promotional activities, as well as the tracking and analysis of the post campaign performance

Qualifications

Minimum Qualifications

• Currently studying a Bachelor's degree in Business Management, Marketing, Sales or any similar field
• Able to commit to working for 12 weeks during Summer of 2027
• Understanding of TikTok and TikTok Shop from a customer perspective/in‑app experience
• Experience working with Excel and delivering actionable insights
• Data‑driven, strong execution with attention to detail, good communication, collaborative, and good time management skills

Preferred Qualifications

• Work experience (in E‑Commerce), ideally in account management or business development
• Strong understanding of content, especially TikTok and other content‑driven platforms.
• Data‑driven, strong execution with attention to detail, good communication, collaborative, and time management skills
• Comfortable working in a fast‑paced and dynamic environment. Super self‑driven, able to work towards deadlines and enjoy building things from scratch

Job Information

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.