Business Development Executive

Reconomy Connect; Telford; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Bonus potential

Pension scheme

Discounts

Health benefits

Mental health support

Holiday trading

Employee voice

Job summary

Reconomy Connect, part of Reconomy, is seeking a Business Development Executive in Telford to develop existing accounts and identify new opportunities within our Trade team.

You’ll focus on outbound sales, upselling and cross-selling, manage a portfolio of customers, and build strong relationships while hitting targets and KPIs. Salesforce and MS Office experience are advantageous.

Join a team committed to delivering waste solutions and supporting career progression in a collaborative environment.

Qualifications

• Experience in outbound sales is advantageous.
• Proven track record of achieving targets and KPIs.
• Good understanding of gross profit and margins.
• Excellent communication skills and a confident telephone manner.
• Experience using CRM systems; Salesforce experience would be an advantage.

Responsibilities

• Proactively identify opportunities to upsell and cross-sell our products and services, converting these into bookings.
• Manage a portfolio of customer accounts, identify sales opportunities and increase customer spend.
• Build strong relationships with customers and key business contacts to understand their needs and provide the right solutions.
• Prospect incoming enquiries and identify opportunities.
• Record, update and maintain customer information and interactions in our CRM (Salesforce).
• Collaborate with the wider team to onboard new customers and convert enquiries to bookings.
• Re-engage lapsed customers and win back business.

Skills

Outbound sales

Targets & KPIs

Communication skills

CRM systems

Salesforce

Microsoft Office

Tools

Salesforce

Microsoft Office

Job description

Description

At Reconomy Connect, we’re changing the way the world thinks about waste. By bringing together several of Reconomy’s market-leading brands and specialist services, we’re leading the shift from traditional waste disposal to smart, sustainable resource management.

With over 30 years of experience, we combine cutting-edge technology with the power of people to deliver bespoke, end-to-end waste solutions. Our work helps customers reduce costs, improve sustainability, and meet their environmental goals - while driving real change.

The Head Office of the Recycling Loop, in Telford you’ll join over 300 colleagues who are all working toward one shared goal: a world without waste.

Specialist teams with extensive experience in sectors such as House Building, Construction, Manufacturing, Retail and Hospitality build strong customer relationships, understand business challenges and create tailored, innovative waste management solutions.

Department

Sales & Account Management

Employment Type

Permanent - Full Time

Location

Telford

Reporting To

Faith Mackey

Why Join Us?

Our Success Is Built On Four Core Values

• Community: We work hand-in-hand with the communities we serve, creating cleaner environments and supporting local development.
• Colleague: We believe our people are our greatest asset. We invest in your growth, wellbeing, and success through training, support, and career progression.
• Customer: We are trusted by clients across the UK to deliver reliable, responsive, and innovative recycling services.
• Environment: Everything we do is driven by a passion for sustainability and a commitment to reducing landfill and carbon impact.

Build relationships. Create opportunities. Drive success.

Are you experienced in tailoring your approach to each customer's needs and converting leads into sales? Perhaps you're looking to take the next step in your sales career, or maybe you're a confident communicator who can see yourself thriving in a sales environment.

Business Development Executive

As a Business Development Executive within our Reconomy Trade team, you'll be responsible for developing existing customer relationships, re-engaging lapsed and down-trading customers, and proactively identifying new business opportunities. You'll receive full training, ongoing support and the tools you need to build your knowledge, develop your skills and succeed in the role.

What You'll Be Doing

• Proactively identifying opportunities to upsell and cross-sell our products and services, converting these into bookings.
• Managing a portfolio of customer accounts, identifying sales opportunities and increasing customer spend.
• Building strong relationships with customers and key business contacts to understand their needs and provide the right solutions.
• Proactively managing incoming enquiries and prospecting opportunities.
• Recording, updating and maintaining customer information and interactions within our CRM system (Salesforce).
• Working closely with the wider team and colleagues across the business to ensure the smooth onboarding of new customers and successful conversion from enquiry through to booking.
• Re-engaging lapsed customers and identifying opportunities to win back business.

What We Need From You

• Previous outbound sales experience would be advantageous.
• A proven track record of achieving targets and working towards KPIs.
• A good understanding of gross profit and margins.
• Excellent communication skills and a confident telephone manner.
• Experience using Microsoft Office and CRM systems. Salesforce experience would be an advantage.
• Enthusiastic, driven and determined with a passion for achieving results.
• A proactive approach to building relationships and identifying opportunities.
• Someone who enjoys working in a supportive team environment and having fun while achieving success.

What We Offer

• Rewarding your success: Your hard work won't go unnoticed, with the potential to earn bonus for delivering great results.
• Financial perks: Pension scheme, length of service rewards, and referral bonuses.
• Exclusive discounts: MyPerks platform, Cycle to Work scheme, gym membership discounts, and skip hire discounts.
• Health & wellbeing: Flu jabs, eyecare vouchers, and an Employee Assistance Programme.
• Mental health support: Confidential counselling, MyPerks Wellbeing Centre, and access to trained Mental Health First Aiders.
• Family-friendly: Enhanced maternity/paternity leave, birthday off, and holiday trading scheme.
• Community engagement: Volunteer days and collaboration with local charities.
• Generous holiday: Start with 23 days, rising to 25 after 2 years, plus buy/sell options.
• Employee voice: Regular “My Voice” surveys and follow-up check-ins to drive meaningful change.