Business Development Executive

Mercia Group; Leicester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A training solutions company in Leicester is looking for a telephone sales executive to join their sales team. The role involves B2B sales calls promoting training courses and managing client accounts. Candidates should have sales experience, ideally in regulated sectors, and proficiency with CRM systems. The position offers a competitive salary plus commission, with hybrid working options and various benefits.

Benefits

Performance bonuses

Pension

Healthcare

Gym memberships

Holiday purchase options

Discount vouchers

Wellbeing resources

Qualifications

• Experience in a similar sales or customer service role, with a track record of meeting targets.
• Outbound B2B sales experience via telephone, ideally in regulated industries like accountancy, legal, or education.
• Experience selling training products and events is a plus.

Responsibilities

• Making outbound calls to uncover client needs and promote our products and services.
• Handling inbound inquiries to maximize sales opportunities.
• Working towards weekly and monthly sales targets.
• Providing high-quality customer service across our portfolio.

Skills

Experience in sales

Outbound B2B sales experience

Customer service skills

Proficiency with Microsoft Office

Commercial awareness

Education

University degree

Tools

CRM systems (e.g., Salesforce)

Microsoft Teams

Zoom

Job description

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Job Reference:

7fededcda6e8

Job Views:

32

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Why do we want you?

Are you looking for a role which will help you progress your sales career?

Mercia is focusing on growth and is looking for a telephone sales executive to join their friendly sales team.

About us

At Mercia, we enable accountancy and tax professionals to do business in the right way. We’re proud to be part of Wilmington PLC’s training and education division. If you’re seeking innovation, integrity and teamwork, you’ll find them here.

Role overview

You will join us at an exciting time as we expand our team to strengthen our position as a market leader in training, support, and services for accountancy practices and finance teams in the UK.

This is a 360-degree sales role, primarily involving selling profitable training courses and consultancy through B2B sales calls to accountants in practice and industry. You will also manage existing client accounts, developing rapport and delivering excellent service while seeking new business opportunities.

Daily responsibilities include:

• Making outbound calls to uncover client needs and promote our products and services.
• Handling inbound inquiries to maximize sales opportunities.
• Identifying decision-makers and maintaining accurate data records.
• Working towards weekly and monthly sales targets.
• Providing high-quality customer service across our portfolio.

The role offers a competitive salary plus commission based on sales targets.

If this opportunity excites you, submit an application to be contacted by our talent acquisition team.

Essential and desirable capabilities

To succeed, you should have:

• Experience in a similar sales or customer service role, with a track record of meeting targets.
• Outbound B2B sales experience via telephone, ideally in regulated industries like accountancy, legal, or education.
• Proficiency with Microsoft Office, CRM systems (e.g., Salesforce), and digital platforms like MS Teams and Zoom.
• A university degree is desirable but not essential.
• Experience selling training products and events is a plus.

Personal qualities

• High motivation and a growth mindset.
• Hardworking, professional, and articulate.
• Ability to build rapport and demonstrate commercial awareness.
• Passion for learning and a drive to succeed in a fast-paced environment.

Wherever you are in your career, if you are goal-oriented, persuasive, sociable, resilient, and adaptable, you could be a great fit.

Additional information

We are ambitious, inclusive, and value integrity and curiosity. Join Wilmington PLC and achieve more with mutual respect, support, and rewards.

Benefits

Hybrid working, performance bonuses, pension, healthcare, gym memberships, holiday purchase options, discount vouchers, and wellbeing resources.

Our commitment to diversity

We embrace diversity and support everyone, including those with disabilities. We guarantee interviews for disabled applicants meeting role criteria and offer alternative application methods or adjustments upon request. Contact us for more info.

Join us at Mercia, where innovation, integrity, and teamwork drive our success. Apply now.