Business Development Coordinator

Phoenix Software; Pocklington; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A dynamic IT solutions provider in Pocklington is seeking a Business Development Coordinator to support the growth of their Adobe licensing offerings. The ideal candidate will have sales support experience and excellent organizational skills. You will assist in preparing customer quotes, maintain CRM records, and support marketing initiatives. The role requires a proactive approach and a strong customer service mindset.

Qualifications

• Experience in a sales support or administrative role.
• Strong working knowledge of Microsoft Office applications.
• Excellent organization and time management skills.

Responsibilities

• Support the Business Development Manager with administrative and sales activities.
• Assist in preparing customer quotes and proposal documents.
• Maintain accurate records in CRM systems.

Skills

Sales support experience

Proficient in Microsoft Office

Excellent communication skills

Organizational skills

Customer-focused mindset

Attention to detail

Proactive approach

Job description

Overview of the role

Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools.

We are now very excited to grow the team further by hiring a Business Development Coordinator who will support a Business Development Manager to grow our Adobe licensing offering.

What will you be doing?

• Support the Business Development Manager with day-to-day administrative and sales activities.
• Assist in preparing customer quotes, pricing information, and proposal documents.
• Maintain accurate records of leads, opportunities, and renewals in CRM and internal systems.
• Help manage online procurement platforms (e.g., PSP) and ensure information is kept up to date.
• Coordinate with internal sales teams to provide information for renewals, deal registrations, and campaign follow-ups.
• Support the delivery of marketing and business development campaigns, including planning, tracking, and reporting.
• Update and maintain shared resources such as Teams channels, contact lists, and dashboards.
• Liaise with vendors and partners (e.g., Adobe) to support the smooth running of joint initiatives.
• Attend relevant training, webinars, and internal meetings to stay informed on products, promotions, and processes.
• Provide general administrative and coordination support to the wider Alliances or Business Development team as required.

Why you should apply?

At Phoenix, our philosophy is simple – we aim to be the UK’s leading IT solution and managed service provider and that means we recognise that it’s our people who are the heart of everything we do.

We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint.

What are we looking for?

The right person for this role will already have experience in a similar sales support/administration/operations role. You don’t need a background in technology, what matters is your proactive approach, customer skills, and willingness to learn.

Key Skills & Experience:

• Some experience in a sales support, business development, or administrative role.
• Strong working knowledge of Microsoft Office applications, particularly Excel, Word, and Outlook.
• Confident and professional telephone manner with the ability to communicate effectively with customers and colleagues.
• Excellent organisation and time management skills with the ability to prioritise workloads and meet deadlines.
• Able to work independently while remaining a strong and supportive member of the wider team.
• Proactive and resourceful approach — able to use initiative to solve problems and follow tasks through to completion.
• Attention to detail and accuracy in all aspects of work, particularly data handling and documentation.
• Flexible and adaptable attitude, comfortable managing a variety of tasks in a fast-paced environment.
• Genuine interest in technology and enthusiasm to develop product knowledge and commercial understanding.
• Customer-focused mindset, with a passion for providing a high level of service and supporting the sales process.

Practical stuff

Where is the role based? Primary location is our HQ in Pocklington (YO42) with 2-3 days per week in the office expected.

How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person.

What are the benefits? You can read about the benefits on offer.

*Important* BPSS Check

As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check.

We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be. Even if you don’t check every box above, we want to encourage you to introduce yourself.