Business Development Associate

HANNON Transport; Aghalee; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading transport company is seeking a Business Development Associate to support our sales team. The role involves managing customer interactions, conducting telesales, and assisting in sales strategies. If you have strong communication skills and a focus on customer satisfaction, this position offers a competitive salary and potential company benefits.

Benefits

Competitive salary

Company benefits

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and organized with effective multitasking abilities.
• Proactive and customer-focused approach.

Responsibilities

• Assist Business Development Managers with administrative tasks.
• Handle customer inquiries and conduct telesales activities.
• Maintain and update the CRM system-Hubspot.

Skills

Communication

Customer Focus

Organizational Skills

Detail-oriented

Multitasking

Job description

About the job Business Development Associate

Job Title

Business Development Associate

Department

Reports To

Location

Aghalee (base location, travel expected)

Job Purpose

The Business Development Associate is a crucial role within our sales team, responsible for assisting/supporting the Business Development Managers and ensuring smooth operations of the sales process. This role involves a combination of administrative tasks, customer service, and telesales activities.

Duties and Responsibilities

1. Assisting the Business Development Managers with administrative tasks such as preparing sales quotes, reports, maintaining customer databases, and managing sales documentation e.g. tenders etc.
2. Handling customer inquiries and providing prompt and accurate responses to their queries.
3. Conducting telesales activities, including making outbound calls to potential customers, introducing our services, and generating leads.
4. Collaborating with the sales team to develop and implement sales strategies and achieve sales targets.
5. Coordinating with other departments, such as marketing and/or logistics, to ensure timely delivery of our services to customers.
6. Providing our service offering knowledge and information to customers, addressing their concerns, and offering appropriate solutions.
7. Maintaining a strong understanding of the company's services, as well as industry trends and competitors.
8. Assisting in the preparation of sales presentations, proposals, and contracts.
9. Managing and updating the CRM system-Hubspot to track customer interactions, sales activities, and opportunities.
10. Supporting the sales team in organising and participating in sales events, trade shows, or conferences.

Knowledge, skills and experience required

To excel in this role, strong communication and interpersonal skills are essential. Business Development Associates should be detail-oriented, organised, and able to multitask effectively. Additionally, a proactive and customer-focused approach is crucial to ensure customer satisfaction and contribute to the overall success of the sales team.

• Join a company focused on innovation, sustainability and seamless cross-border operations
• A competitive salary and company benefits are available for the right candidate

Note: This description is intended to be a guide of what duties are most likely to be but should not be taken as a definitive list. Hannon reserves the right to adapt duties as they deem necessary.