Business Development Analyst - BD CORE

Latham & Watkins; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking global law firm as a Business Development Analyst, where you'll play a vital role in supporting the BD team. This position offers a unique opportunity to engage in strategic analysis and customer service, ensuring the highest standards of operational excellence. With a focus on collaboration and innovation, you will manage service requests, utilize specialized tools, and contribute to impactful business development efforts. Enjoy a flexible working environment that promotes work-life balance while being part of a diverse and dynamic team dedicated to excellence in legal services.

Benefits

Health Insurance

Pension Plan

Wellness Programs

Employee Discounts

Qualifications

• Strong customer service skills and ability to manage stakeholder relationships.
• Experience in professional services or law firm environments.

Responsibilities

• Manage service requests in ServiceNow, ensuring adherence to SLAs.
• Support the global BD department with client research and marketing collateral.

Skills

Customer Service

Interpersonal Skills

Communication Skills

Project Management

Education

Bachelor's Degree

Advanced Degree or Certification

Tools

ServiceNow

BoardEx

Pitchbook

Microsoft Word

Microsoft PowerPoint

Job description

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About Latham & Watkins

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.

About Latham & Watkins

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.

About The Role

The Business Development Analyst – BD CORE is an integral part of Latham’s Business Development (BD) team. This role will be responsible for playing a key role in the seamless integration of administrative support and strategic analysis within the global BD department, while providing a high level of customer service to internal and external clients, managing expectations accurately and professionally. This role will be located in either our London or Manchester offices. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities & Qualifications

Other key responsibilities include:

• Managing assigned service requests within the ServiceNow ticketing system from initiation to closure, ensuring adherence to all service level agreements
• Utilizing a variety of Latham-specific tools and software to provide guidance or alternative solutions, aligning with clients' specific aims and enhancing service delivery
• Developing and maintaining an in-depth knowledge of the firm's operational processes and strategic goals, ensuring that all deliverables consistently meet the highest standards of best practice
• Gaining a comprehensive understanding of BD CORE offerings and collaborating with additional staff teams when appropriate to optimize business development efforts
• Supporting the global BD department with a suite of core services, including biography edits, client research and analysis, dossiers utilizing BoardEx, Pitchbook, and publicly available resources, as well as research for client seminars and client events, pitch materials, directory submissions, and newsletter support, CRM research, updates, and data entry, generating basic marketing collateral, updating and producing expense and invoice reports, and document conversion and formatting (Word and PowerPoint)
  
  
  

We’d love to hear from you if you:

• Possess excellent customer service and interpersonal skills, with the ability to manage stakeholder relationships and interact effectively with people at all organizational levels of the firm
• Demonstrate excellent communication skills, with the ability to convey complex information clearly and persuasively
• Exhibit the ability to work in a team environment with a customer service focus and an interest in mentoring colleagues
  
  
  

And have:

• A bachelor’s degree in a related field, preferably
• An advanced degree or professional certification in business, marketing, or a related field, preferably
• Relevant experience in professional services or a law firm, preferably
• Relevant experience in project management and leading initiatives, preferably
  
  
  

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Health insurance as well as group income protection and life assurance
• A pension plan
• Wellness programs
• Employee discounts
• And more!
  
  
  

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms, and advance these commitments through the work of our Global Citizenship department. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are. #EntryLevel

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Law Practice

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