Business Development & Sales Executive

Dutypoint; Wigan; On-site; GBP 25,000 - 40,000; Full time

Job summary

A leading company in the technical equipment sector seeks a Business Development & Sales Executive in Wigan. The role involves supporting sales activities, communicating with customers, and providing technical advice to ensure satisfaction. Ideal candidates will possess strong communication skills and technical knowledge, contributing to the company's growth goals.

Qualifications

• Experience in working with customers who purchase technical equipment.
• Excellent written and verbal communication skills.
• Competent Level of IT Skills.

Responsibilities

• Follow-up quotes and add key data to the CRM system.
• Proactive calls to existing or new customers.
• Give technical advice and assist customers with product selections.

Skills

Communication

Customer service

Technical knowledge

Job description

Business Development & Sales Executive

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Business Development & Sales Executive

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in January 2025 and are the market leader in each of the sectors we serve, via our Commercial, Domestic, Residential and Service divisions. And we want to grow. With growth comes more opportunity to invest in products, infrastructure and most importantly in you. Let’s begin by setting out our ambition. We want to extend our position as market leader across our sectors and build a great place for everyone to work. We’ll achieve this by continuing to be entrepreneurial, that’s the mindset which got our brands to where they are today, customer-focused, competitive and best-in-class operationally.

JOB TITLE: Business Development & Sales Support Executive

EMPLOYING ENTITY: Dutypoint Limited

EMPLOYMENT BASIS: Permanent

LOCATION: Office - Wigan

HOURS OF WORK: 37.5 per week

REPORTS TO: Office Sales Manager - Flowtech

PURPOSE OF ROLE:

This role is a mixture of supporting the existing sales personnel and communicating with customers to close out deals. The role will include selecting products to best suit the customer’s specific requirements and also following up quotations to close out orders.

TEAM FUNCTION:

To provide exemplary customer service from initial enquiry, providing technical support, following up the quote to close the order.

RESPONSIBILITIES:

• Follow-up quotes on the CRM system, and adding key data to the CRM where necessary
• Proactive calls to existing or new customers
• Locating and tracking down opportunities, network with different influencers and customer types to create quotable opportunities of the complete Fluid Water Group portfolio
• Give technical advice and assisting customers with product selections and recommendations to suit their needs
• Working with customers post order to ensure experience exceeds expectations
  
  

MEASURES OF SUCCESS:

• Regional M&E Orders & Invoices
• Number of proactive activities, such as carrying out calls to existing and new customers
• Maintain value of flipped pipeline, by carrying out quote follow up and close order activities. Forecasting outcomes on a regular basis
• Close orders to exceed set targets
  
  

KNOWLEDGE AND SKILLS:

• Experience in working with customers who purchase technical equipment, ideally in the building services sector
• Excellent written and verbal communication skills comfortable in networking with internal and external contacts
• Competent Level of IT Skills
• Knowledge of clean water boosting and/or heating systems
  
  

ATTRIBUTES:

• Self-motivated, tenacious, inquisitive, driven to succeed, and results oriented - want to win
• Friendly demeanour that can build relationships easily
• Can do attitude, happy to arrange, attend and lead meetings
• Operate as part of wider team
• Excellent organisational skills, with a high level of attention to detail

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Appliances, Electrical, and Electronics Manufacturing

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