Business Data Services Analyst

Mishcon De Reya; Greater London; On-site; GBP 35,000 - 52,000; Full time

Job summary

The Business Data Services Analyst at Mishcon de Reya provides day-to-day support for Business Data Administration across core systems, handling approved data changes and maintaining data accuracy.

You will process data updates for clients, matters, people, rates and reference data, prepare bulk uploads, perform checks, and keep evidence of changes while supporting validation and reconciliation with product teams.

Qualifications

• Experience with business systems or data administration processes.
• Clear communication skills.
• Good Excel capability.
• Ability to follow controlled processes.
• Excellent organisational skills and ability to prioritise.
• Customer-service mindset.

Responsibilities

• Process approved business data change requests.
• Maintain agreed business data in core systems.
• Support routine client, matter, people, rate, hierarchy and reference data updates.
• Prepare and validate data for bulk uploads and data loads.
• Perform checks before and after changes are completed.
• Maintain records and evidence of completed data changes.
• Support validation, reconciliation and clean-up activity.
• Escalate exceptions or recurring issues to the Senior BDS Analyst.
• Provide responsive support to business users and Product Teams.

Skills

Attention to detail

Following controlled processes

Organisational skills

Communication skills

Customer-service mindset

Proactive, self-motivated

Tools

Microsoft Excel

Job description

The Role

The Business Data Services Analyst provides day-to-day support for Business Data Administration and approved data change requests across agreed Mishcon business systems.

Duties and Responsibilities

• Process approved business data change requests.
• Maintain agreed business data in core systems.
• Support routine client, matter, people, rate, hierarchy and reference data updates.
• Prepare and validate data for bulk uploads and data loads.
• Perform checks before and after changes are completed.
• Maintain records and evidence of completed data changes.
• Support validation, reconciliation and clean-up activity.
• Escalate exceptions or recurring issues to the Senior BDS Analyst.
• Provide responsive support to business users and Product Teams.

Essential skills and experience

• Experience working with business systems or data administration processes.
• Strong attention to detail.
• Good Excel capability.
• Ability to follow controlled processes.
• Good organisation and prioritisation skills.
• Clear communication skills.
• Customer-service mindset.

Desirable skills and experience

• Experience with HR, Finance, CRM, Risk or legal systems.
• Experience with Aderant, SuccessFactors, Intapp, CRM or Profisee.
• Understanding of data quality concepts.
• Experience working in a professional services environment.
• Familiarity with audit trails, approvals or operational controls.

Attributes

• Excellent organisational skills - ability to work accurately to tight deadlines, prioritise between conflicting demands and effectively manage own workload
• Excellent attention to detail.
• Ability to communicate effectively with both technical teams and non-technical stakeholders.
• Excellent written skills with the ability to produce high quality documentation.
• Methodical and analytical.
• Pro-active, self-motivated and takes initiative.
• Personable and confident - able to build relationships with colleagues and key stakeholders across the business and work with them accordingly.

Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.

About Mishcon de Reya Group

The Group is an independent, international professional services business with law at its heart, employing over 1400 people with over 650 lawyers. It includes the law firm Mishcon de Reya LLP and a collection of leading consultancy businesses that complement the firm's legal services.

Mishcon de Reya LLP is based in London, Oxford, Cambridge, Singapore, Hong Kong and UAE. The firm services an international community of clients and provides advice in situations where the constraints of geography often do not apply.The work the firm undertakes is cross-border, multi-jurisdictional and complex, centred around three increasingly entwined and connected sectors: the Innovation Economy, Private Wealth and Capital, and Real Estate. The firm is known as a disputes powerhouse with a formidable capacity firmwide for dispute resolution.

The includes consultancy businesses ,(in London, Singapore and Dubai), , and (in Hong Kong). The Group also includes, which invests in the most promising early stage legaltech companies as well as the Mishcon Academy, its in-house place of learning and platform for thought leadership.

In 2024, the Group announced its first strategic acquisition in the alternative legal services market, flexible legal resourcing business Flex Legal. It also acquired a majority stake in Somos, a global group actions management business.

We strive to create a fully diverse and inclusive workplace where all our people are empowered to fulfil their potential. We are proud of our agile working culture and are always happy to talk flexible working.

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