Business Coordinator, Scotland Business and Operations

Package Description

Job Reference: 22429

Band: C

Type of Contract: 9-month FTC/attachment

Salary: £30,000 to £35,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

Location: Glasgow. Hybrid (the role is mainly office based at Pacific Quay, with some flexibility).

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

• Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
• Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
• Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym.

If you need to discuss adjustments or access requirements for the interview process please contact the reasonable.adjustments@bbc.co.uk. For any general queries, please contact: bbchr@bbc.co.uk.

Job Introduction

BBC Scotland Business and Operations provide creative technical broadcast solutions and services that support programme making and production teams across TV, radio, and digital platforms. We offer TV Studios, Outside Broadcast facilities, Radio resources, Visualisation solutions, and Post-Production services through BBC Scotland Street. Coordinators provide knowledgeable client advice and expertise from the planning stage to delivery, forging strong relationships across our business, including with Unit Managers, Production Managers, Scheduling and Craft teams, and Operations Managers. Coordinators need a proven ability to plan, quote, and manage multiple demands, demonstrating flexibility, confidence, and strong stakeholder management skills. Teamwork and collaboration are vital to our success in a fast-paced operations environment and in delivering a great experience to programme makers. Growing great relationships and demonstrating the BBC Values across all that we do is essential to the role.

Main Responsibilities

You Will Be Responsible For

• Organising small and large-scale events, projects, and programmes based in BBC Scotland Pacific Quay.
• Identifying, coordinating, and booking facilities and staff, managing logistics to ensure project success.
• Creating detailed quotes for programme makers and dealing with quick turnaround requests to meet production deadlines.
• Taking ownership of projects, reacting to changes throughout the lifecycle, and ensuring delivery to agreed deadlines while managing budgets and expectations.
• Ensuring the efficient forward planning and utilisation of BBC Scotland’s facilities and staff, working intricately with scheduling colleagues.
• Growing strong collaborations with craft teams, managers, and technical leads to maintain and share knowledge of facilities, workflows, and skills.
• Forging strong day-to-day relationships with our internal partners to support programme making and event requirements.
• Seeking to retain and grow new business and relationships across the BBC and the external production community.
• Being commercially aware, providing information to the Business Unit and Finance team, and reconciling income.
• Supporting colleagues by providing leave cover and deputising for Unit Managers when required.
• Building and maintaining relationships with confidence, tact, diplomacy, and discretion.
• Being pro-active in seeking feedback and ideas that contribute to continuous improvement.
• Eagerness to engage in continuous professional development and training.

Are you the right candidate?

The Successful Candidates Must Have

• Experience of delivering excellent customer service with a positive, solutions-focused approach.
• Experience in a programme making environment with evidence of technical awareness.
• Be able to demonstrate experience of logistics, including coordination of booking facilities and staff.
• Previous experience of scheduling and quoting is highly desirable.
• Strong IT skills, especially in Office package and Excel.
• Evidence of working across projects and teams and being responsible for tracking and delivery.
• Excellent communication and influencing skills. Ability to balance conflicting priorities, using initiative and making informed decisions.
• Proven ability to work effectively as part of a team and collaborate with colleagues and stakeholders.
• Ability to interpret and share complex information, including financial data and technical workflows.
• Proactive, calm under pressure, and resilient. Strong problem-solving skills and the ability to think creatively to overcome challenges.
• Willingness to provide out-of-hours and weekend support if required. Being on-site across filming and key set-up periods, in support of our productions.

About The BBC

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.