Business Coordinator

Arena Racing Company; Lingfield; On-site; GBP 28,000 - 38,000; Full time

Job summary

A leading leisure company in Lingfield seeks a passionate Business Coordinator to manage commercial and administrative activities. The ideal candidate will have strong organisational skills, experience in client management, and the ability to handle multiple projects. This role offers various perks including annual passes, a cycle to work scheme, and professional development opportunities.

Benefits

Annual passes to attend any of our 21 venues

Discounted food & ARC days out

Cycle to work scheme

Study assistant schemes

Holiday allowance increasing with length of service up to 28 days

Company life assurance scheme

Discretionary group annual bonus schemes

Internal development programmes

Qualifications

• At least 2-years working in a business or commercial coordination role.
• Experience in client and account management.
• Proven ability to manage multiple projects under tight timelines.

Responsibilities

• Represent the resort professionally to clients.
• Coordinate event activities with the sales team.
• Ensure smooth communication between teams and clients.

Skills

Highly organised

Client management

Effective task management

Good IT skills

Affable and presentable

Education

Educated to A-level standard or equivalent

Business/event qualification preferred

Tools

MS Office products

Job description

We are looking for a passionate and knowledgeable Business Coordinator, this would be an ideal role for a Business Coordinator looking to take the next step in their career.

About ARC

We embrace diversity, we develop our people, we care for our visitors, we think about our impact, and we are proud of our sport.

Work Perks of being a Business Coordinator

• Annual passes to attend any of our 21 venues
• Discounted food & ARC days out
• Cycle to work scheme
• Study assistant schemes
• Holiday allowance increasing with length of service up to 28 days
• Company life assurance scheme
• Discretionary group annual bonus schemes to reward your hard work
• Internal development programmes to help you progress
• Support with study through our study assistance schemes

About the role

The Business Coordinator’s role is to manage general commercial and administration activities across the racecourse business. This person will liaise with the regional sales hub, delivery team and client acting as the site-based contact for the provision of commercial racing and non-racing packages, ensuring smooth communication, transmission of information and final delivery to the client.

As the Business Coordinator, this person needs to be confident, positive and comfortable working to tight deadlines and under pressure. Effective task management and attention to detail will be essential along with an ability to present well to clients.

Responsibilities

• Represent the resort in an appropriate and professional manner dealing with a variety of clients and requests.
• Act as the on-site co-ordination for delivery of event activity working closely with the sales hub and delivery teams.
• Acting as client liaison to coordinate final booking details with smooth communication to the delivery team.
• Acting as account handler for specific existing client business, used to dealing directly with the resort.
• Liaison with finance, final details to ensure accurate invoicing, ensuring before-the-day payments have been made.
• Work closely with operations and the delivery team to ensure accurate pre-event setup and deliveries, briefing where necessary.

Qualifications

The person we are looking for as a Business Coordinator has:

• Educated to A-level standard or equivalent. Business/event qualification preferred.
• At least 2-years working in a business or commercial coordination role, or as a business developer wanting to move into coordination.
• Highly organised, with the ability to manage multiple projects in a multi-stakeholder environment, to tight timescales.
• Client and account management experience
• The ability and flare to showcase a site or an event for business show rounds
• Proven experience in working with multiple teams, coming together to provide a high-quality service acting as the point-person on-site to ensure high-quality service delivery.
• Numerate, with good IT skills including MS Office products.
• Affable and presentable, with experience in working with high-value clients, with a proven ability to engender trust and respect.
• Self-starting and tenacious, with a can-do attitude turning your hand to any reasonable project or activity.
• Previous effective sales experience an advantage.

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.