Business Control Support Technician

Somerset Council; Bridgwater; Hybrid; GBP 27,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave

LGPS pension

Flexible and hybrid working

Health and wellbeing support

Paid volunteering opportunities

Career development opportunities

Job summary

Somerset Council's Building Control service is seeking a Building Control Support Technician to help applications progress from submission to decision, providing technical and administrative support and managing records.

You will work with residents, developers and colleagues to ensure compliance and high-quality customer service while developing specialist knowledge in building safety. The role offers flexible and hybrid working arrangements where service needs allow.

Qualifications

• Experience working in a building control, regulatory, compliance or similarly structured environment.
• Strong attention to detail with data quality and record management.
• Excellent communication and customer service skills for a range of stakeholders.
• Ability to understand and apply technical information, legislation, or guidance.
• Good organisational skills and ability to work independently and meet deadlines.

Responsibilities

• Review and process building control applications to help projects progress in line with legal requirements.
• Maintain accurate case records and information to support decision-making and regulatory compliance.
• Provide expert customer support and guidance to residents, developers, agents and elected members.
• Collaborate with surveyors and colleagues to support building safety and continuous improvement.
• Manage levy and fee-related processes and ensure documentation complies with statutory requirements.

Job description

Select how often (in days) to receive an alert:

Salary: Grade 13 - £26,847 to £29,071 per annum

Contract: 2-year fixed term contract

Hours: 37 hours per week

Closing date: 22nd November 2026

About the Role

Our Building Control service helps ensure that homes, workplaces and community buildings across Somerset are safe, compliant and built to the required standards. Working closely with residents, developers, contractors and professional partners, the team plays an important role in supporting sustainable growth while protecting public safety.

As a Building Control Support Technician, you'll be at the heart of a busy and professional service, helping applications move smoothly from submission through to decision. You'll provide technical and administrative support, manage important records and act as a key point of contact for customers, developers and colleagues. Working alongside experienced Building Control professionals, you'll help maintain high standards of compliance, accuracy and customer service. This is a great opportunity to develop specialist knowledge, build a career within a respected regulatory service and make a real contribution to the safe development of Somerset's communities.

How You'll Make a Difference

• Review and process building control applications, helping projects progress efficiently and in line with legal requirements.
• Maintain accurate records and case information, ensuring reliable data that supports decision-making and regulatory compliance.
• Provide expert customer support and guidance to residents, developers, agents and elected members throughout the application process.
• Work closely with surveyors and colleagues to support building safety, service quality and continuous improvement initiatives.
• Help manage levy and fee-related processes, ensuring charges, documentation and statutory requirements are administered correctly.

What You'll Bring

• Experience working in a building control, regulatory, compliance or similarly structured environment.
• Strong attention to detail, with the ability to manage accurate records, review documentation and maintain high standards of data quality.
• Excellent communication and customer service skills, with confidence in building positive relationships with a wide range of stakeholders.
• The ability to understand and apply technical information, legislation, procedures or guidance when making decisions or providing advice.
• Good organisational skills and the confidence to work independently, prioritise tasks and manage competing deadlines.

Why Join Us?

At Somerset Council, we're a progressive organisation committed to improving lives and shaping better services for our communities. Based in one of England's most beautiful counties, it's a great place to build your career and enjoy an excellent quality of life.

• 25 days annual leave plus bank holidays, with the option to purchase additional leave.
• Local Government Pension Scheme (LGPS), one of the UK's most enhanced and secure pension schemes.
• Flexible and hybrid working arrangements to support work-life balance, where service needs allow.
• Health and wellbeing support, including access to confidential employee assistance services.
• Paid volunteering opportunities, helping you make a difference both inside and outside of work.
• Support to develop your career, including professional qualifications and learning opportunities within Building Control.

Unfortunately, we are unable to offer sponsorship for this role. We are only able to proceed with candidates who already have the right to work in the UK without the need for visa sponsorship.

For an informal chat about the role, you can contact Julie Armstrong-Butler, [e-mail]

We believe diversity makes us stronger and are committed to creating a workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences, whose unique perspectives help us better serve the people of Somerset.