Business Continuity and Operational Resilience Manager

Das Group; Bristol; On-site; GBP 50,000 - 80,000; Full time

Job summary

Das Group, a leading organization, seeks a Business Continuity and Operational Resilience Manager for its Bristol office. This full-time position focuses on establishing resilience strategies and managing a dedicated team to ensure compliance with operational standards and regulations across multiple regions. Ideal candidates will bring strong leadership skills and experience in compliance and governance within regulated environments. The role offers a supportive team atmosphere and comprehensive benefits.

Benefits

Holiday entitlement

Pension scheme

Income protection

Legal protection

Private medical insurance

Flexible working options

Qualifications

• Experience with continuity standards and operational resilience regulations (FCA & PRA).
• Experience in regulated environments, legal, or insurance industries is desirable.
• Experience leading governance committees.

Responsibilities

• Develop resilience and continuity strategies and collaborate with teams to embed these plans.
• Prepare reports for Boards and Executive Management to communicate standards.
• Manage documentation to mitigate risks and uphold standards.

Skills

Planning

Relationship Management

Leadership

Communication

Education

Resilience Qualifications

Operational Resilience Frameworks

Tools

ISO22301:2019

ISO27001:2022

Job description

ARAG UK Group is experiencing significant growth within the industry and is seeking a Business Continuity and Operational Resilience Manager to join our new Bristol offices on a full-time basis. This critical role involves shaping the operational resilience of the wider business, including setting, training, and monitoring effective frameworks for Operational Resilience & Business Continuity.

The role is responsible for managing, mentoring, and guiding the Business Continuity & Operational Resilience team, which manages policies, tools, and processes for ARAG UK and globally with our Canada and Ireland operations. Ensuring compliance with legal, regulatory, and commercial standards, as well as managing reputational risks, is key.

The successful candidate will facilitate the adoption of strategies and plans across relevant domains, oversee programs such as ISO22301:2019 certification, ensure compliance with FCA’s SYSC15A, and maintain ISO27001:2022 standards.

Key responsibilities include:

• Developing resilience and continuity strategies and collaborating with teams to embed these plans.
• Influencing stakeholders to address resilience and continuity needs.
• Preparing reports for Boards and Executive Management to communicate standards and ensure policies are in place.
• Ensuring resilience and continuity plans are tested, remediated, and compliant with DORA regulations across UK, Ireland, and Canada.
• Leading internal and external committees/forums.
• Overseeing data requirements for non-financial reporting.
• Managing documentation to mitigate risks and collaborating to uphold standards.
• Coordinating resilience workstreams and managing the resilience team’s daily activities.
• Providing updates and reports to senior management and stakeholders.
• Supporting incident management and maintaining incident records.
• Leading, motivating, and developing team members, including recruitment and performance management.

The ideal candidate will have experience with both continuity standards and operational resilience regulations (FCA & PRA), strategic thinking, and integration of legal and regulatory requirements into business practices. Strong leadership, relationship management, and communication skills are essential, with experience in regulated environments, legal, or insurance industries being desirable.

Qualifications and skills include:

• Strong planning, prioritization, and administrative skills.
• Experience leading governance committees.
• Knowledge of ISO22301:2019 and ISO27001:2022 standards.
• Desirable: resilience qualifications, operational resilience frameworks, and risk management experience.

We foster a passionate, independent, and adaptable team environment, offering benefits such as holiday entitlement, pension scheme, income protection, legal protection, private medical insurance, and flexible working options.

If you believe you're a good fit and have transferable experience, we encourage you to apply, even if you do not meet all listed criteria.