Business Consultant - Market Experience Ireland

JR United Kingdom; West Midlands Combined Authority; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company is searching for a Business Consultant focused on the Irish energy market. This position involves liaising with clients and ensuring successful ERP implementations. The ideal candidate will have 5+ years of experience and strong analytical skills, ready to work in an international environment.

Benefits

International work environment

Career development programs

Supportive work environment

Onboarding and social programs

Qualifications

• 5+ years experience as a Business/Functional Consultant in ERP/CRM.
• In-depth knowledge of the Irish energy market.
• Proactive and quality-driven with a customer-oriented mindset.

Responsibilities

• Acting as a link between Business and IT.
• Managing customer expectations and translating needs into requirements.
• Delivering high-quality consulting services.

Skills

Analytical skills

Understanding customer processes

Business Process management

English communication

Team player

Problem-solving mentality

Adaptability

Education

Master’s degree or equivalent experience

Job description

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Business Consultant - Market Experience Ireland, West Midlands

Client: Itineris

Location:

Job Category: Other

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EU work permit required:

Yes

Job Views:

16

Posted:

27.06.2025

Expiry Date:

11.08.2025

Job Description:

There’s a saying at Itineris: "Together goes a long way." We live by that. Whether translating customer needs into software, selling, coding, or maintaining our business, our mission is to grow and deliver innovative software that empowers energy and water utilities to engage better with their customers.

Function:

The Business Consultant works with customers and internal teams to ensure the successful implementation of the UMAX solution, focusing on customer needs from a business and market regulations perspective. The role involves providing business and market guidance, supporting mediation decisions, and focusing on Irish energy market experience and ERP implementation expertise.

Based in Ghent (Sint-Denijs-Westrem), UK, or EIR, the role requires experience in the Irish market (ROI and NIE) and ERP experience is a plus.

UMAX is a cloud-based software for water and energy utilities built on Microsoft Dynamics 365.

Responsibilities include:

• Acting as a link between Business and IT.
• Managing customer expectations and translating needs into functional requirements.
• Attending workshops and meetings onsite.
• Providing feedback to product development, sales, and marketing.
• Contributing to the evolution of the UMAX solution.
• Collaborating with clients, sales, pre-sales, and project teams.
• Participating in project meetings and identifying risks.
• Delivering high-quality consulting services.
• Upskilling colleagues and understanding energy market best practices in Ireland.

Requirements:

• Strong analytical skills (master’s degree or equivalent experience).
• In-depth knowledge of the Irish energy market.
• At least 5 years’ experience as a Business/Functional Consultant in ERP/CRM projects.
• Expertise in business requirements and understanding customer processes.
• Business Process management skills.
• Excellent English communication skills; Dutch is a plus.
• Willingness to travel.
• Team player with problem-solving mentality.
• Proactive, quality-driven, customer-oriented, adaptable.

What we offer:

• International environment with offices in Ghent, London, and Atlanta.
• Work with future-ready utility companies.
• Career development and educational programs.
• Impactful entrepreneurial environment.
• Supportive and flexible work environment.
• Onboarding, learning, and social programs.