Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester
Salary: £73,652 - £92,065 - depending on experience
Department: Technology and Data
We’re 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that’s the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high!
We’re looking for a Business Consultancy & Analysis Lead who’ll be responsible for defining and delivering Business Analysis and Business Consultancy services. These services, in collaboration with Enterprise and Solution Architecture, support business strategy and plan development to enable the delivery of high-quality business solutions aligned to those plans.
In addition to strong Business Consultancy/Architecture skills, you’ll possess leadership skills as this role comes with line management responsibilities for our Business Consultants and Value Stream Business Analysts, as well as leading the Business Consultancy & Analysis Community of Practice.
We value flexible working arrangements, so you can choose to work remotely or from our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, with occasional office visits.
Core skills required:
- Significant experience in Business Consultancy and/or Business Architecture
- Strong analytical and problem-solving skills
- Leadership skills
- Workshop and meeting facilitation skills
- Excellent communication and interpersonal skills
- Analytical and conceptual skills; ability to create original concepts and theories
- Statistical and information analysis skills
- Negotiation and influencing skills
- Ability to understand business objectives, structures, operations, and policies quickly
Responsibilities include:
- Managing and leading a team of Business Analysts and Business Consultants
- Resource planning, capacity forecasting, and issue management
- Performance management and training
- Leading the Business Consultancy & Analysis Community of Practice
- Defining standards, practices, and policies within an Agile framework
- Monitoring effectiveness and implementing continuous improvements
- Developing Business Consultancy & Analysis services
- Ensuring delivery of high-quality solutions aligned with organizational goals
- Supporting business strategy development through analysis and opportunity identification
- Collaborating with Enterprise Architects on target operating models
- Engaging with stakeholders to identify innovation opportunities
- Creating deliverables like business models, capability maps, value streams, and journey maps
- Facilitating communication and change management activities
- Reviewing current and target business states using analytical techniques
- Collaborating with delivery teams to ensure continuous value delivery
- Staying updated on industry trends and best practices
- Leading meetings, workshops, and presentations
- Building relationships with Subject Matter Experts and stakeholders
- Ensuring compliance with policies and standards
Experience & knowledge:
- Experience in strategy formulation, business analysis, and architecture, ideally within an agile environment
- Proven ability to develop and monitor solutions for complex problems
- Knowledge of EA tools and techniques
- Leadership experience within an Agile framework
- Experience with business architecture techniques
- Change facilitation and process re-engineering experience
- Financial analysis and business case development skills
- Ability to influence business and technology leaders
- Insurance or financial services background preferred; other backgrounds considered
- Knowledge of FCA requirements (including Consumer Duty)
- Stakeholder management skills
Skills:
- Extensive experience in Business Consultancy and/or Business Architecture
- Strong analytical, problem-solving, and facilitation skills
- Excellent communication and interpersonal skills
- Conceptual and analytical thinking
- Statistical and information analysis expertise
- Negotiation and influence abilities
- Understanding of business objectives and operations
Qualifications:
- Business Analysis and/or Business Architecture certification
- Formal Agile training/certification preferred
Behaviors:
- Advocates and supports EA development and service delivery
- Respected thought leader with influencing skills
- Results-driven and pragmatic
- Collaborative and supportive
- Organizationally savvy
- Self-motivated and organized
- Innovative with systems thinking
- Attention to detail and accuracy
- Focused on driving business improvements
If you’re ready for the challenge and want to join our vibrant team, we want to hear from you today.