Business Change Product Manager (Payments and Banking)

Bank of London; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A prominent financial institution in London is seeking a seasoned professional to oversee product management. The ideal candidate will have over 5 years of experience in banking or consultancy, with a strong understanding of payments and regulatory requirements. You will lead initiatives, manage product roadmaps, and collaborate effectively across teams to deliver compliant and customer-centric solutions. This is an excellent opportunity to make a significant impact in an innovative banking environment.

Qualifications

• 5+ years of experience in banking, management consultancy, or regulated start-up.
• Understanding of domestic and cross-border payments/financial crime monitoring.
• Experience managing product or business change in a regulated environment.

Responsibilities

• Work collaboratively with Product Managers to deliver effective products.
• Lead planning and execution of product changes with project management.
• Translate regulatory and strategic requirements into actionable changes.
• Define and manage product roadmaps for customer-centric solutions.
• Monitor delivery progress and resolve blockers regarding timelines.

Skills

Ownership instinctively

Integrity and honesty

Team contribution

Intellectual curiosity

Effective communication

Hands-on problem solving

Job description

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The Bank of London offers a safer business banking model by holding all deposits at the Bank of England, eliminating the risk of 'bank runs.' It provides services such as real-timeClearing, Payments, and Settlement, Deposits, Embedded Banking, as well asCommercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of ownership, accountability, curiosity and compassion, the bank strives for excellence in all it does.

We're looking for individuals who:

• Take ownership instinctively: when you encounter a problem, your first response is to seek a solution, not identify blame.

• Are comfortable with competing priorities and the lack of structure that comes with working in an early-stage business.

• Hold yourself to the highest standards of integrity and honesty, building a reputation as someone who is empathetic, trustworthy and knowledgeable.

• Are positive contributors to team and workplace culture, actively seeking ways to help others and to build strong and authentic relationships.

• Demonstrate intellectual curiosity, always looking to understand the bigger picture and improve how things are done.

Thrive in ambiguous environments, adapting quickly and constructively to change.

• Communicate with clarity and empathy and collaborate effectively across diverse teams.

• Comfortable with content switching, from talking about APIs or payment scheme rules one moment to internal risk & controls or agile methodology the next.

• Are hands-on and able to get stuck into the detail of complex problems.

Key Responsibilities

• Joining the dots, you'll work with Product Managers and colleagues from across all parts of the bank to ensure we've understood, designed and delivered Products effectively, collaboratively, and with purpose.

• Lead the planning and execution of various Product or propositional change initiatives, providing Project Management and Business Analysis as needed

• Translate regulatory, technological, and strategic requirements into actionable product and process changes. Conduct impact assessments, gap analyses, and readiness reviews.

• Define and manage product roadmaps and ensure the delivery of customer-centric, compliant, and resilient solutions.

• Lead the shaping of detailed business requirements, user stories and business readiness criteria to support product delivery. Coordinate cross-functional teams including IT, operations, risk, and customer service to ensure successful implementation.

• Monitor delivery progress, resolve blockers, and ensure alignment with scope, timelines, and budget. Drive stakeholder engagement and maintain clear communication on change impacts, benefits, and risks.

Qualifications & Skills

• 5+ years of experience in banking, management consultancy, or within a regulated start-up environment is highly advantageous.

• Strong understanding of domestic and cross-border payments and/or Financial Crime & Transaction Monitoring requirements would be a strong advantage.

Proven track record of managing product or business change within a regulated environment, showcasing both Agile & Waterfall delivery methodologies.

• Good understanding of the different categories of authorised financial institutions that can operate in the UK and Europe.