Business Change Product Manager (Payments and Banking)

Bank of London; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A business banking institution in London is seeking an experienced professional to lead product management efforts. This role requires over 5 years in banking or consultancy with a focus on compliance and effective product delivery. The ideal candidate will demonstrate strong problem-solving skills, adaptability, and the ability to work collaboratively across teams.

Qualifications

• 5+ years of experience in banking or management consultancy.
• Strong understanding of payments and Financial Crime monitoring requirements.
• Experience managing product or business change in a regulated environment.

Responsibilities

• Collaborate with Product Managers to deliver products effectively.
• Lead planning and execution of product change initiatives.
• Translate requirements into actionable changes.
• Define product roadmaps for customer-centric solutions.
• Support product delivery with detailed business requirements.

Skills

Problem-solving

Communication

Teamwork

Integrity

Adaptability

Project Management

Business Analysis

Job description

Bank of London offers a safer business banking model by holding all deposits at the Bank of England, eliminating the risk of 'bank runs.' It provides services such as Deposit, Embedded Banking, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of ownership, curiosity, the bank strives for excellence in all it does.

Overview

Bank of London offers a safer business banking model by holding all deposits at the Bank of England, eliminating the risk of 'bank runs.' It provides services such as Deposit, Embedded Banking, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of ownership, curiosity, the bank strives for excellence in all it does.

Who we’re looking for

• Take ownership instinctively: when you encounter a problem, your first response is to seek a solution, not identify blame.
• Are comfortable with competing priorities and the lack of structure that comes with working in an early-stage business.
• Hold yourself to the highest standards of integrity and honesty, building a reputation as someone who is empathetic, trustworthy and knowledgeable.
• Are positive contributors to team and workplace culture, actively seeking ways to help others and to build strong and authentic relationships.
• Demonstrate intellectual curiosity, always looking to understand the bigger picture and improve how things are done.
• Thrive in ambiguous environments, adapting quickly and constructively to change.
• Communicate with clarity and empathy and collaborate effectively across diverse teams.
• Comfortable with content switching, from talking about APIs or payment scheme rules one moment to internal risk & controls or agile methodology the next.
• Are hands-on and able to get stuck into the detail of complex problems.

Key Responsibilities

• Joining the dots, you'll work with Product Managers and colleagues from across all parts of the bank to ensure we've understood, designed and delivered Products effectively, collaboratively, and with purpose.
• Lead the planning and execution of various Product or propositional change initiatives, providing Project Management and Business Analysis as needed
• Translate regulatory, technological, and strategic requirements into actionable product and process changes. Conduct impact assessments, gap analyses, and readiness reviews.
• Define and manage product roadmaps and ensure the delivery of customer-centric, compliant, and resilient solutions.
• Lead the shaping of detailed business requirements, user stories and business readiness criteria to support product delivery. Coordinate cross-functional teams including IT, operations, risk, and customer service to ensure successful implementation.
• Monitor delivery progress, resolve blockers, and ensure alignment with scope, timelines, and budget. Drive stakeholder engagement and maintain clear communication on change impacts, benefits, and risks.

Qualifications & Skills

• 5+ years of experience in banking, management consultancy, or within a regulated start-up environment is highly advantageous.
• Strong understanding of domestic and cross-border payments and/or Financial Crime & Transaction Monitoring requirements would be a strong advantage.
• Proven track record of managing product or business change within a regulated environment, showcasing both Agile & Waterfall delivery methodologies.
• Good understanding of the different categories of authorised financial institutions that can operate in the UK and Europe.