Business Change Manager (Ref: 4810)

Ministry of Justice UK; London; Hybrid; GBP 48,000; Full time

Job description

This position is based at CTS Royal Courts of Justice, WC2A 2LL.

Job Summary

Please refer to Job Description.

Job Description

Proud to serve. Proud to keep justice going.

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice.

About Your Role

Your role is to lead the delivery of change implementation across a portfolio of work, through proactive, close collaboration with central projects, change leads and regional operational leads to prepare the business for the impact of the changes and safely manage and implement change.

You will be responsible for leading the planning and delivery of change activity, using the standard toolkit and frameworks providing a bridge between project and operational users to ensure that activities are planned, supported, and delivered to enable the business to implement the agreed change and realise the business benefits.

Acting as a champion for change, you will matrix manage change specialists, to support change implementation. Building change capability across the wider change community using continuous improvement tools and techniques, alignment to the Government Online Skills Tool (GOST) and role modelling the use of appropriate standard change tools and templates to support the standardisation and consistent implementation and embedding of change and the professionalisation of business change as a service.

You will be reporting directly to the G7 Head of National Business Change Lead and have leadership of a resourcing pool of HEO business change professionals to support change activity across the organisation.

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

About You

Are you a hands-on change agent with the ability to lead and engage with people at all levels to affect the delivery of change? Are you able to reflect on an issue and take a collaborative and diplomatic approach resolving them? If you do, this varied and challenging role is for you. A confident and effective communicator, you will use your skills and abilities to effectively influence and engage with all stakeholders to support delivery of change initiatives. Actively role modelling the effective use of standardised tools and templates to drive the development, standardisation and professionalisation of the End-to-End Integrated change function, to help establish and embed specialist change roles across the organisation and build change capability.

Driven by your enthusiasm to provide excellent services through change and continuous improvement, you know that building and utilising effective trusted relationships and networks with stakeholders across HMCTS including Judiciary and peers and actively encouraging contributions, involvement, and feedback from a broad and diverse range of staff who will be affected by the change, to maintain an environment that engages, using their feedback and insight, is vital to drive changes and or improvements to the future design of the technology and/or business process.

If you are ready to take on a challenging and rewarding role with real purpose apply today.

Further details

The role can accommodate a hybrid approach, postholders will be subject to the current policy for hybrid working and required to work in the office for 60% of their time. Where people have reasonable adjustments, we will treat these in line with normal policies and procedures to consider what adjustments can be made.

Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. This role requires a minimum of 30 hours over five days to fulfil the needs of the business.

Occasional Travel To Other HMCTS Sites

For this post, travel within your Region will be required to support implementation activities and occasional travel across HMCTS Regions may be required. Where required, travel expenses will be paid in accordance with organisational policies.

Person Specification

Please Refer To Job Description.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Seeing the Big Picture
• Changing and Improving

Alongside your salary of £47,657, HM Courts and Tribunals Service contributes £13,806 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Selection Process Details

This vacancy is using Success Profiles, and will assess your Behaviours and Strengths.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check and must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check. People working with government assets must complete baseline personnel security standard checks.

Nationality Requirements

This Job Is Broadly Open To The Following Groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Contact Point for Applicants

Job Contact:

• Name: SSCL Recruitment Enquiries Team
• Email: [e-mail]
• Telephone: [phone]

Recruitment team:

• Email: [e-mail]

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition. The Civil Service embraces diversity and promotes equal opportunities.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found.

Final Note

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.