Business Change Lead – Hospitality - £95,000 – London (Hybrid)

Ventula Consulting; London; Hybrid; GBP 95,000; Full time

Job summary

Ventula Consulting is seeking a Business Change Lead to drive the design and implementation of change strategies across a leading hospitality client's growth programme. The role involves owning change management strategies, stakeholder engagement, and ensuring seamless adoption of new processes within a hybrid working model.

Qualifications

• Strong experience in change management or business consulting, preferably in hospitality.
• Proven ability to design and deliver change strategies in multi-site environments.
• Deep understanding of change management methodologies.

Responsibilities

• Own and lead the change management strategy for a strategic growth programme.
• Define and implement structured change approaches.
• Support continuous improvement and stakeholder engagement.

Skills

Change Management

Stakeholder Management

Communication

Leadership

Continuous Improvement

Job description

Business Change Lead – Hospitality - £95,000 – London (Hybrid)

Business Change Lead – Hospitality - £95,000 – London (Hybrid)

This range is provided by Ventula Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Ventula Consulting

Leading hospitality client now requires a Business Change Lead to be responsible for the design, delivery and execution of change strategies across their strategic growth programme.

This role will ensure new ways of working are seamlessly adopted by teams across the business.

Key Responsibilities:

• Own and lead the change management strategy for our client’s strategic growth programme.
• Define and implement structured change approaches.
• Planning and delivery – Support early story mapping and embed change management strategies into overall delivery plans.
• Build strong relationships with stakeholders across all functions that are crucial to change management activities.
• Support central ops and project teams with continuous improvement and upskilling.
• Act as a single point of contact for all matters related to Change ensuring clarity across workstreams.

Key requirements:

• Strong experience in a change management, business consulting or transformation role (preferably within the hospitality sector).
• Proven experience designing and delivering change strategies across multi-site environments.
• Ability to lead people-led change across operational processes, menu innovation, digital adoption etc.
• Experience setting up and maturing change management best practices in a ‘new’ environment.
• Deep understanding of change management methodologies.
• Excellent written and communication skills with the ability to manage and influence stakeholders.

This is a permanent position which provides a base salary of up to £95,000 plus excellent benefits.

In terms of working structure, this is hybrid with 2-3 days per week in their Central London office and the rest remote.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology and Strategy/Planning

• Industries

  Hospitality and Retail

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