Business Change & Benefits Advisor

Integrated Care System; Carmarthen; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading healthcare system is seeking a Business Change & Benefits Advisor to champion transformative change in digital environments. This role emphasizes user-centered design and requires a strategic mindset to implement agile methodologies in healthcare settings. Candidates should be dynamic and motivated change agents capable of influencing across various departments and projects, ideally possessing a background in health care and project management.

Qualifications

• Educated to degree level or equivalent experience.
• In-depth knowledge of organisational structures and project management.
• Evidence of further development in education/training.

Responsibilities

• Lead and manage change management frameworks to transform healthcare.
• Support the project team to facilitate digital transformation.
• Train agile digital teams to facilitate transformational change.

Skills

Change management

User centred design

Agile methodology

Stakeholder engagement

Education

Degree level education

Postgraduate diploma or equivalent

APMP / Prince 2 Practitioner

Job description

This is a fixed term/secondment post until 31/03/2027.

If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.

The digital teams are modernising and transforming healthcare, putting the patient and user at the heart of everything we do. This includes the delivery of business solutions using agile methods in a continuous delivery environment.

The Business Change & Benefits Advisor will lead and manage the requisite change management framework that will transform healthcare within the digital environment.

The post holder will support the wider project team to facilitate change management and digital transformation. They will have a working knowledge of practicing user centred design and will be responsible for supporting a range of activities required to support the transformation to digital within NHS HealthCare environments.

Main duties of the job

The main responsibilities of the Business Change & Benefits Advisor will be drawn from all or some of the following (depending upon the project being worked on):

The Business Change & Benefits Advisor will be accountable to the Benefits Realisation Manager to support redesign to accommodate adoption of new technology. They will lead and advise on transformational change methodologies and frameworks to facilitate departmental transformational change.

To be actively involved in the setting of the operational, technical and strategic objectives of the digital Transformational Change Process.The post holder will also lead, manage and train agile digital teams to facilitate transformational change programmes within their specific projects, to include methodologies and frameworks.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 23/07/2025

Person Specification

Qualifications and Knowledge

• Educated to degree level or equivalent experience
• Postgraduate diploma level qualification or experience at an equivalent level
• An appreciation of needs of clinicians in the workplace
• In-depth knowledge of organisational structures, management reporting lines and appropriate routes for delegation of project work packages
• An understanding of the area served by the Health Board and its social and economic character
• Evidence of further development - education/training
• APMP / Prince 2 practitioner equivalent or appropriate project management experience at an equivalent level

Experience

• Experience at clinical, technical (e.g. Informatics)
• Proven record of solution design
• Proven track record of engagement with multi-level/multi- disciplinary teams
• Experience of working in health care

Language Skills

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.