Business Change Analyst

North West Ambulance Service NHS Trust; Manchester; On-site; GBP 40,000 - 50,000; Full time

Job summary

Une opportunité passionnante pour un Analyste de Changement Commercial au sein du service d'Innovation et de Livraison numérique. Vous serez responsable de l'analyse des systèmes et des processus pour diriger des changements efficaces alignés sur les objectifs stratégiques. Ce poste est axé sur l'amélioration des services d'urgence et de transport des patients dans le Nord-Ouest.

Qualifications

• Expérience en analyse des changements commerciaux dans un environnement numérique.
• Compétence en documentation des spécifications pour les équipes techniques.
• Capacité à collaborer efficacement avec diverses équipes au sein de l'organisation.

Responsibilities

• Effectuer des analyses de changement commercial et cartographier les processus.
• Développer des spécifications techniques et maintenir des relations avec les parties prenantes.
• Collaborer avec les équipes cliniques et numériques pour concevoir des solutions innovantes.

Skills

Business process mapping

Requirements gathering

Stakeholder management

Analysis and review of systems

Job description

Title

Business Change Analyst

Band:

Band 7

Location:

North West – Parkway, Estuary Point or Broughton

Job Summary

We are looking to recruit Business Change Analysts as part of the Delivery and Innovation team within Digital at NWAS, initially on a 6-month fixed-term basis, with an opportunity to extend to 12 months. The Business Change Analyst is responsible for working with subject matter experts to determine requirements through analysis and review of systems and processes. They will lead detailed design phases, identify improvements and efficiencies, and drive requirements to solution design, aligning with the Trust's strategic objectives.

This role requires significant on-site presence and regular travel across the North West to attend Trust locations.

Main duties of the job

The Post Holder In Summary Will Be Responsible For

• Undertaking activities related to business change analysis within a digital environment, including business process mapping (as-is and to-be states), system mapping, and requirements gathering from end users (digital and non-digital).
• Developing specifications for technical teams to develop solutions.
• Documenting scope, finance, timescales, and benefits when applicable.
• Collaborating with clinical, operational, corporate, and digital teams to develop and design innovative solutions.
• Developing and maintaining relationships with key stakeholders across the trust to enable effective business change analysis.

North West Ambulance Service NHS Trust provides 24/7 emergency and non-emergency services, including accident and emergency care, patient transport, and NHS 111 services. For further details or informal visits, contact:

Name: Steph Williams
Job title: Digital Delivery Manager
Email: [e-mail]