Business Change Analyst

TN United Kingdom; London; On-site; GBP 40,000 - 80,000; Full time

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades, or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL supports the Whole You, personally and professionally.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you have deep experience in commercial real estate, skilled trades, or technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:

As a Change Analyst within JLL's UK Transformation Team, you will play a pivotal role in driving successful change initiatives across the organization. Reporting to the Business Change Director, you will support the planning, implementation, and evaluation of change projects, ensuring the effective adoption and utilization of new processes, systems, or strategies. Your expertise in change management will enable you to collaborate with key stakeholders to achieve positive change outcomes.

What your day-to-day will look like:

1. Conduct impact assessments to identify potential risks, challenges, and resistance to change, and develop mitigation strategies within the UK and EMEA markets.

2. Collaborate with cross-functional teams to align and integrate change initiatives with business goals and objectives.

3. Monitor and evaluate the effectiveness of change interventions, identify areas for improvement, and propose proactive solutions.

4. Provide guidance and support to project teams and stakeholders, leveraging your expertise in change management principles, frameworks, and methodologies.

5. Act as a change advocate, promoting awareness and understanding of the benefits and importance of change management within JLL's UK and EMEA markets.

6. Maintain up-to-date documentation and change management tools, ensuring easy access and knowledge sharing within the organization.

7. Stay informed about industry trends, best practices, and emerging technologies in change management, incorporating relevant insights into project work.

8. Support the UK Transformation Team at any point during the transformation lifecycle, leveraging your experience in project management and business analysis.

9. Assist in the identification and scoping of transformation projects, working closely with project managers and business analysts.

Required skills and experience:

1. Proven experience in change management, transformation, or related roles within a large corporate environment.

2. Strong understanding of change management methodologies, specifically Prosci, tools, and best practices.

3. Demonstrated ability to support the planning, execution, and evaluation of change initiatives.

4. Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels within the UK and EMEA markets.

5. Strong analytical and problem-solving skills to assess and anticipate potential barriers to change.

6. Ability to thrive in a fast-paced, dynamic environment with multiple priorities and deadlines.

7. Collaborative mindset, building strong relationships with diverse stakeholders across the UK and EMEA markets.

8. Highly organized and detail-oriented, with a proactive and results-oriented approach to work.

Desired or preferred experience or technical skills:

Professional certifications in change management (e.g., Prosci, ACMP) are preferred but not required.

Location:

On-site – London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call [phone] to discuss how we can support you throughout the process. Please note, the contact details provided are for discussing or requesting adjustments to the hiring process. For other inquiries, please visit our Contact Us page or our career site.

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