Business Centre Manager, Serviced Office Space full-time role

JR United Kingdom; York; On-site; GBP 28,000 - 38,000; Full time

Job summary

Join a leading company in flexible workspace solutions as a Business Centre Manager in York. In this dynamic role, you'll lead by example in customer service and business development while overseeing daily operations and maintaining high service standards. If you're passionate about creating exceptional client experiences and thrive in a customer-focused environment, this is the opportunity for you.

Benefits

Supportive team environment

Opportunities for professional growth

Competitive salary and benefits package

Qualifications

• Previous management experience in workspace, hospitality, property, or retail.
• Strong customer service skills, able to handle difficult situations.
• Excellent organizational and communication skills.

Responsibilities

• Drive occupancy and ensure smooth day-to-day operations.
• Promote business locally, prospect new clients, and build relationships.
• Oversee facility maintenance and manage staff.

Skills

Customer Service

Organisational Skills

Sales and Marketing

Communication

Multitasking

Technical Skills

Tools

Microsoft Office

Job description

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Business Centre Manager, Serviced Office Space full-time role, york

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Client:

UBC Flexible Offices

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Company Description

UBC is a leading provider of flexible workspace solutions in the UK, offering a comprehensive range of serviced offices, managed offices, co-working spaces, virtual offices, and meeting room facilities. Located in prime business areas nationwide, UBC caters to the needs of small to medium businesses with customisable office spaces and all-inclusive monthly billing.

Role Description

We are seeking a dynamic and dedicated Business Centre Manager for our Bath location. This is a full-time, on-site role where working with a customer service assistant, you will be the face of our business centre, responsible for driving occupancy and ensuring the smooth day-to-day operations of our serviced offices.

Key Responsibilities:

• Business Development: Promote the business locally, prospect new clients, and build strong relationships within the community.
• Customer Service: Provide exceptional service to our clients, addressing their needs promptly and professionally.
• Facility Management: Oversee the maintenance and upkeep of the facility, ensuring a safe and efficient working environment.
• Team Leadership: Manage one staff member and coordinate with contractors such as cleaners.
• Marketing: Implement local marketing strategies and business networking to attract and retain occupiers.

Skills and Experience:

• Experience: Previous management experience in workspace, hospitality, property, or retail sectors is advantageous. We also welcome candidates who have supported managers in similar roles and are ready for promotion.
• Customer Service: Strong customer service skills with the ability to handle difficult situations gracefully.
• Organisational Skills: Highly organised with excellent business administration capabilities.
• Sales and Marketing: Proficiency in sales prospecting and local marketing techniques.
• Communication: Excellent communication and interpersonal skills.
• Multitasking: Ability to multitask and prioritise effectively in a fast-paced environment.
• Technical Skills: Proficiency in Microsoft Office suite and office management software.
• Compliance: Knowledge of health and safety regulations and compliance.

What We Offer:

• A supportive and collaborative team environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.

If you are a tenacious and charismatic individual with a passion for customer service and business development, we would love to hear from you!